Joanne Farley
Upper Coomera,QLD
Summary
Versatile professional with a background at Turner Freeman Lawyers, adept in legal confidentiality and customer service. Excelled in roles requiring patience, empathy, and effective data management. Proven track record of enhancing team productivity and operational workflows, with a focus on achieving high customer satisfaction and fostering strong supplier relations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Childcare Educator Trainee
Riversdale Early Learning
07.2023 - 11.2023
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
Legal Secretary
Turner Freeman Lawyers
01.2023 - 06.2023
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
Warranty and Spare Parts Coordinator
Silver Chef Rentals
11.2019 - 01.2023
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Inbound Freight Coordinator
DHL Express
02.2008 - 11.2019
- Coordinated international shipments by liaising between customs brokers, shipping lines, trucking companies, warehouses suppliers.
- Collaborated with cross-functional teams for effective communication and smooth coordination of freight movements.
- Enhanced customer satisfaction with timely and accurate shipment updates and proactive issue resolution.
- Strengthened supplier relations by maintaining open lines of communication regarding capacity availability, rates, and service expectations.
Education
Masters Of Learning And Teaching - Primary School
University of Southern Queensland
Toowoomba, QLDDiploma Of Beauty Therapy -
Australian Institute of Applied Sciences
Stones Corner, Qld06.2016
Bachelor Of Business Management - Human Resources And International Business
University of Queensland
Brisbane, QLD07.2014
Skills
- Patience and Empathy
- Age-Appropriate Activities
- Early Childhood Education
- Hygiene practices
- Customer Service
- Data Entry
Certification
Blue Card
First Aid and CPR
Timeline
Childcare Educator Trainee
Riversdale Early Learning
07.2023 - 11.2023
Legal Secretary
Turner Freeman Lawyers
01.2023 - 06.2023
Warranty and Spare Parts Coordinator
Silver Chef Rentals
11.2019 - 01.2023
Inbound Freight Coordinator
DHL Express
02.2008 - 11.2019
Masters Of Learning And Teaching - Primary School
University of Southern Queensland
Diploma Of Beauty Therapy -
Australian Institute of Applied Sciences
Bachelor Of Business Management - Human Resources And International Business
University of Queensland
Blue Card
First Aid and CPR
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