Joanne Piper
Summary
To seek and maintain full-time or casual/part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills. Wishes to secure an entry-level retail position where previous skills can be applied to help the team achieve company goals.
Overview
20
20
years of professional experience
Work History
Senior Animal Attendant
RSPCA Queensland
02.2003 - 03.2023
- Documented observations of animal behaviour and physical condition to track health and progress.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Kept animals clean and free of contaminants to promote optimal health.
- Provided enrichment activities to improve physical and psychological well-being of pets and prevent boredom.
- Administered medications to animals in treatment and documented changes in condition.
- Restrained animals safely during exams and procedures.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
No Degree - Microchip Implantation of Cat And Dogs
Brisbane North Institute of TAFE
Brisbane, QLD11.2011
Bachelor of Applied Science - Animal Studies
University of Queensland
Brisbane, QLD07.2006
Skills
- Active Listening
- Critical Thinking
- Understanding Customer Needs
- Product Promotion
- Stock Management
- Verbal and Written Communication
- Time Management Skills
- Customer Service
- Problem Identification
- Information Collection and Recording
Additional Information
List of referees available on request
Timeline
Senior Animal Attendant
RSPCA Queensland
02.2003 - 03.2023
No Degree - Microchip Implantation of Cat And Dogs
Brisbane North Institute of TAFE
Bachelor of Applied Science - Animal Studies
University of Queensland
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