Joanne (Jo) Green
Yaroomba,QLD
Summary
- Compassionate Occupational Therapy Student with a strong commitment to ethical practice and respectful interactions. Demonstrates exceptional communication skills, effectively engaging with multidisciplinary teams, clients, and families by adapting communication styles to meet diverse needs. Proven ability to foster collaborative environments that enhance client care and outcomes.
- Dedicated support worker with 2.5 years of experience in aged care at Suncare, complemented by placements in work rehabilitation and veterans rehabilitation at Noosa Work Rehab, as well as neuro rehabilitation at Sunshine Coast Community Hospital. Proven expertise in patient assessment, treatment planning, and adaptive equipment usage, contributing to enhanced patient outcomes. Committed to leveraging specialized skills to improve the quality of care in diverse rehabilitation settings.
- Dedicated healthcare professional with a strong foundation in communication, empathy, and problem-solving, focused on enhancing patient outcomes. Proven ability to apply theoretical knowledge and hands-on experience to support individuals in achieving optimal daily living and working environments. Committed to fostering a compassionate approach to care and improving overall quality of life.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Retail Assistant
Peter Alexander
Kawana, Qld
12.2024 - Current
- Monitored sales floor traffic and assisted customers with their inquiries.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
- Utilized problem solving techniques when faced with challenging situations.
- Processed payments using cash register, credit card machine and POS system.
Support Worker
Suncare Community Services
Maroochydore, Qld
12.2022 - Current
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Liaised effectively between other professionals involved in a client's care, such as doctors, nurses, social workers and family members.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
Dental Assistant/Receptionist Administrator
Dental Centre Peregian
Peregian Springs, Qld
08.2013 - 09.2021
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Greeted patients upon arrival at the office and escorted them to an examination room.
Education
Occupational Therapy Honours
University of The Sunshine Coast
Sunshine Coast, QLD10-2025
Dental Assistant
Pharmacy College
Carlton, VIC12-1990
Skills
- Patient assessment
- Healthcare communication
- Clinical reasoning
- Adaptive equipment use
- Client documentation
- Client-centered approach
- Cultural history
- Self-reflection
- Confidentiality awareness
- Outcome measurement
- Assessments
- Individualized treatment planning
- Interdisciplinary teamwork
- Upper extremity rehabilitation
- Home modification expertise
- Fine motor skills
- Adaptive equipment
- Manage therapy programs
Certification
- Current First Aid/CPR Certificates
- Blue card and Yellow Card
- Police check
References
References available upon request.
Timeline
Retail Assistant
Peter Alexander
12.2024 - Current
Support Worker
Suncare Community Services
12.2022 - Current
Dental Assistant/Receptionist Administrator
Dental Centre Peregian
08.2013 - 09.2021
Occupational Therapy Honours
University of The Sunshine Coast
Dental Assistant
Pharmacy College