Joaquin Antonio Martinez Maurial
Coolangatta,Queensland
Summary
Friendly and reliable psychologist skilled at problem resolution and time management. Comfortable working in food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Transport Driver
Victory Ford Tweed Heads
03.2024 - 06.2024
- Transporting customers and Cleaning the premises
- Maintained high customer satisfaction by working quickly and accurately.
- Collaborated closely with suppliers to address any discrepancies in delivered parts, fostering positive relationships and ensuring prompt resolution.
Food and beverage assistant
La Granja Azul
09.2023 - 02.2024
- Greeting customer service, Delivering food and drinks to customers, Handing out and explaining menus to customers
- Successfully juggled multiple tasks and priorities in a high-pressure environment, consistently maintaining a professional demeanor and high-quality service.
Waiter
Morea Acai
01.2021 - 08.2022
- Greeting customer service
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Kitchen assistant
Loche restaurant
12.2019 - 01.2020
- Cleaning dishes and different kitchen appliances, Aid chefs with prep work
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
Customer service in the snow equipment rental area
Bear Valley Mountain Resort
12.2017 - 03.2018
- Induction of clients in the process of enrolling in ski/snowboard classes
- Streamlined the rental process for increased efficiency by maintaining accurate records and inventory management.
- Boosted repeat business through exceptional customer service and timely resolution of issues.
- Ensured proper fitting of ski equipment to minimize risk of injury and maximize comfort for clients.
Education
Bachelor in Psychology -
Pontificia Universidad Catolica del Peru
Diploma in Socio-Sports Facilitator -
Alto Perú NGO
Master of Science - Clinical Psychoanalysis
Pontificia Universidad Catolica Del Peru
Lima, Perú12.2025
Skills
- Kitchen Support
- Adaptability under pressure
- Reliability and punctuality
- Guest Services
- Personal Resilience
- Conflict Resolution
- Friendly, Positive Attitude
- Teamwork and Collaboration
Certification
- IELTS Academic English Test
- RSA (Responsible Service of Alcohol)
Languages
English
Spanish
Personal Information
- Date of Birth: 09/26/1996
- Nationality: Peruvian
Extracurricular Activities
Psychoanalysis Surfing Skateboarding Snowboarding Brazilian jiu jitsu
Timeline
Transport Driver
Victory Ford Tweed Heads
03.2024 - 06.2024
Food and beverage assistant
La Granja Azul
09.2023 - 02.2024
Waiter
Morea Acai
01.2021 - 08.2022
Kitchen assistant
Loche restaurant
12.2019 - 01.2020
Customer service in the snow equipment rental area
Bear Valley Mountain Resort
12.2017 - 03.2018
Bachelor in Psychology -
Pontificia Universidad Catolica del Peru
Diploma in Socio-Sports Facilitator -
Alto Perú NGO
Master of Science - Clinical Psychoanalysis
Pontificia Universidad Catolica Del Peru
- IELTS Academic English Test
- RSA (Responsible Service of Alcohol)
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