Jodi Reeves
Failford
Summary
Dedicated Personal Care Worker at GLAICA House, skilled in compassionate caregiving and patient monitoring. Proven ability to enhance residents' well-being through effective communication and emotional support. Expertise in safety protocols and record keeping, ensuring optimal care and a safe environment for all clients. Committed to fostering positive relationships and promoting dignity in daily living.
Overview
26
26
years of professional experience
Work History
Personal Care Worker
GLAICA House
Tuncurry
01.2021 - Current
- Managing residents daily needs
- All aspects of personal care, mobility support
- Communication with residents and families
- Record keeping
- Attending scheduled tasks
- Working collaboratively with other team members such as PCW, RN and TL.
- Assisted clients with daily living activities and personal hygiene routines.
- Maintained a safe and clean environment for residents at GLAICA House.
- Communicated effectively with clients to understand their needs and preferences.
- Documented client progress and reported any changes to healthcare staff.
- Collaborated with team members to provide holistic care for residents.
- Engaged clients in social activities to promote mental well-being and companionship.
- Implemented safety protocols to ensure the well-being of all residents at GLAICA House.
- Reported concerns to nurse supervisor to promote optimal care.
- Provided emotional support and encouragement to assist clients with coping with physical or mental disabilities.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Performed light housekeeping duties such as laundry and changing bed linens.
- Answered patient calls promptly and assisted them with requests as necessary.
- Assisted clients with mobility issues using wheelchairs, walkers, canes.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Recorded patient temperature, pulse, and blood pressure to monitor health and well-being.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Followed safe lifting and transferring techniques to transport residents.
Customer service
Woolworths
Forster
01.2019 - 01.2022
- Customer service
- Product stocking on shelves
- Stock rotation
- Stock receiving
- Deli operations
- POS cash handling
Customer service assistant
Dominos pizza
Forster
01.2003 - 01.2005
- Customer service assistant
- Food prep
- Cash handling
- Ordering systems
Sales Assistant
Jay’s take away chicken
Forster
01.2003 - 10.2003
- Sales Assistant
- Food prep
- Customer service
- Cash handling
- Cleaning
- Assisted customers with menu selections and food orders.
- Maintained cleanliness of the dining area and food preparation stations.
- Managed inventory by restocking supplies and organizing products.
- Processed customer payments using point-of-sale systems.
Sales representative
Avon Cosmetics
01.2000 - 12.2000
- Sales representative
- Customer service
- Office administration
- Assisted customers with product selection and answered inquiries about cosmetics.
- Demonstrated Avon products at events and provided engaging presentations to potential clients.
- Built and maintained relationships with clients through regular follow-ups and consultations.
- Processed orders efficiently using Avon's sales management system and ensured accuracy.
- Attended training sessions to learn about new products and enhance sales techniques.
- Developed key customer relationships to increase sales.
- Organized client visits, presentations, product demonstrations and trade shows.
Education
Cert IV - Aged and community care
Camden Haven Community College
Taree, NSW10-2024
Cert IV - business sales
Alfie Online
Alfie Online
Cert III - aged care
Cert III - community services
Skills
- Personal care
- Mobility support
- Record keeping
- Safety protocols
- Client communication
- Patient monitoring
- Team collaboration
- Health documentation
- Emotional support
- Problem solving
- Time management
- Patient care
- Alzheimer's care
- Nutrition
- Client relationship management
- End-of-life care
- Vital signs monitoring
- Compassionate caregiving
- Patient safety monitoring
- Client confidentiality
- Clinical documentation
- Behavioral management
- Dementia care
- First aid and CPR
- Toileting assistance
- Personal hygiene assistance
- Compassion and empathy
- Incident reporting
- ADL assistance
- Reliability and punctuality
- PPE usage
- Hoyer lifting equipment
Timeline
Personal Care Worker
GLAICA House
01.2021 - Current
Customer service
Woolworths
01.2019 - 01.2022
Customer service assistant
Dominos pizza
01.2003 - 01.2005
Sales Assistant
Jay’s take away chicken
01.2003 - 10.2003
Sales representative
Avon Cosmetics
01.2000 - 12.2000
Cert IV - Aged and community care
Camden Haven Community College
Cert IV - business sales
Alfie Online