Professional Summary
Overview
Work History
Education
Skills
References
Timeline

Jodie Whatson

Benhome, RFBI
5 Katerina Close, Greta,NSW
25
years of professional experience

Proven Assistant in Nursing with a track record of enhancing patient outcomes at Benhome. I leverage strong relationship-building and computer skills to improve operational efficiency. My proactive teamwork and innovative problem-solving have boosted customer satisfaction and loyalty, showcasing my ability to manage workloads effectively and foster positive environments.

Work History

Assistant In Nursing

5 Years 10 Months
Maitland Hospital | 12.2020 - Current
  • Maintained cleanliness of patient rooms and common areas, promoting a safe and comfortable environment for healing.
  • Reduced stress levels among patients by offering empathetic listening skills when needed – creating positive relationships built on trust.
  • Transported patients throughout medical center using appropriate modes of transportation and patient identification protocols.
  • Contributed to improved patient outcomes by accurately documenting vital signs, symptoms, and treatment plans in medical charts.

Assistant In Nursing

7 Years 8 Months
Benhome, RFBI | 02.2019 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.

Assistant In Nursing

4 Years
Avondale | 03.2015 - 03.2019
  • Assisted residents with daily living tasks, promoting independence and dignity.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained a clean and safe living environment for all residents, ensuring their wellbeing.

Community Aged Care Worker

5 Years 11 Months
Australian Unity | 04.2013 - 03.2019
  • Assisted clients with daily living activities, promoting independence and overall wellbeing.
  • Provided compassionate companionship to clients, fostering a strong sense of community and belonging.
  • Implemented fall-prevention strategies within clients'' homes to reduce risk of injury due to slips or trips.
  • Monitored client health and reported changes or concerns to appropriate healthcare professionals in a timely manner.
  • Organized transportation services for clients when necessary, coordinating medical appointments or facilitating attendance at local events.

Bakery Assistant Manager

19 Years 7 Months
Woolworths | 08.1999 - 03.2019
  • Collaborated with the Bakery Manager to develop innovative products, keeping up-to-date with market trends and consumer preferences.
  • Boosted customer satisfaction with exceptional product quality control measures and personalized service initiatives.
  • Enhanced bakery sales by implementing creative marketing strategies and promotional events.
  • Improved customer loyalty by promptly addressing and resolving complaints, leading to an increase in repeat business.
  • Coordinated catering orders for special events such as weddings, parties, and corporate functions to meet unique customer needs.

Education

Bachelor of Nursing - Registered Nurse

Newcastle University | Jesmond | 12.2024

High School Diploma

Maitland Grossmann High School | East Maitland, NSW | 11.1999

Skills

Fast Learner
Time Management
Computer Skills
Team Collaboration
Verbal and written communication
Workload Management
Relationship Building
File and Record Keeping

References

Kerry Aspinall                                        Stella Jamba

0491757347                                          0438646626

marc_aspinall@me.com                        Stella.Jamba@newcastle.edu.au

Joanna Enzo                                            

0424960317                                                                                 

Joanna.bandala@gmail.com

Ruth Turner 

40871955 or40871935   

Ruth.Turner@health.nsw.gov.au

         

Timeline

Assistant In Nursing

Maitland Hospital
12.2020 - CurrentRead More

Assistant In Nursing

Benhome, RFBI
02.2019 - CurrentRead More

Assistant In Nursing

Avondale
03.2015 - 03.2019Read More

Community Aged Care Worker

Australian Unity
04.2013 - 03.2019Read More

Bakery Assistant Manager

Woolworths
08.1999 - 03.2019Read More

Newcastle University

Bachelor of Nursing from Registered Nurse
Read More

Maitland Grossmann High School

High School Diploma
Read More
Jodie Whatson