Jodie Whatson
5 Katerina Close, Greta,NSW
Summary
Proven Assistant in Nursing with a track record of enhancing patient outcomes at Benhome. I leverage strong relationship-building and computer skills to improve operational efficiency. My proactive teamwork and innovative problem-solving have boosted customer satisfaction and loyalty, showcasing my ability to manage workloads effectively and foster positive environments.
Overview
25
25
years of professional experience
Work History
Assistant In Nursing
Maitland Hospital
Metford
12.2020 - Current
- Maintained cleanliness of patient rooms and common areas, promoting a safe and comfortable environment for healing.
- Reduced stress levels among patients by offering empathetic listening skills when needed – creating positive relationships built on trust.
- Transported patients throughout medical center using appropriate modes of transportation and patient identification protocols.
- Contributed to improved patient outcomes by accurately documenting vital signs, symptoms, and treatment plans in medical charts.
Assistant In Nursing
Benhome, RFBI
Maitland
02.2019 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Assistant In Nursing
Avondale
Cooranbong, NSW
03.2015 - 03.2019
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
Community Aged Care Worker
Australian Unity
Maitland, NSW
04.2013 - 03.2019
- Assisted clients with daily living activities, promoting independence and overall wellbeing.
- Provided compassionate companionship to clients, fostering a strong sense of community and belonging.
- Implemented fall-prevention strategies within clients'' homes to reduce risk of injury due to slips or trips.
- Monitored client health and reported changes or concerns to appropriate healthcare professionals in a timely manner.
- Organized transportation services for clients when necessary, coordinating medical appointments or facilitating attendance at local events.
Bakery Assistant Manager
Woolworths
Maitland, NSW
08.1999 - 03.2019
- Collaborated with the Bakery Manager to develop innovative products, keeping up-to-date with market trends and consumer preferences.
- Boosted customer satisfaction with exceptional product quality control measures and personalized service initiatives.
- Enhanced bakery sales by implementing creative marketing strategies and promotional events.
- Improved customer loyalty by promptly addressing and resolving complaints, leading to an increase in repeat business.
- Coordinated catering orders for special events such as weddings, parties, and corporate functions to meet unique customer needs.
Education
Bachelor of Nursing - Registered Nurse
Newcastle University
Jesmond12.2024
High School Diploma -
Maitland Grossmann High School
East Maitland, NSW11.1999
Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Verbal and written communication
- Workload Management
- Relationship Building
- File and Record Keeping
References
Kerry Aspinall Stella Jamba
0491757347 0438646626
marc_aspinall@me.com Stella.Jamba@newcastle.edu.au
Joanna Enzo
0424960317
Joanna.bandala@gmail.com
Ruth Turner
40871955 or40871935
Ruth.Turner@health.nsw.gov.au
Timeline
Assistant In Nursing
Maitland Hospital
12.2020 - Current
Assistant In Nursing
Benhome, RFBI
02.2019 - Current
Assistant In Nursing
Avondale
03.2015 - 03.2019
Community Aged Care Worker
Australian Unity
04.2013 - 03.2019
Bakery Assistant Manager
Woolworths
08.1999 - 03.2019
Bachelor of Nursing - Registered Nurse
Newcastle University
High School Diploma -
Maitland Grossmann High School