Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jodi Pahati

Bundoora,VIC

Summary

Dynamic and dedicated professional with experience as a Student Case Manager at The Ark Company, excelling in case management and clear communication. Known for fostering positive client relationships and resolving conflicts effectively, I am committed to enhancing service delivery and client satisfaction through empathy and problem-solving skills.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Student Case Manager

The Ark Company
Epping, VIC
07.2026 - 10.2026
  • Assessed client needs and developed service plans with The Ark Company.
  • Monitored client progress and updated case notes in regular intervals.
  • Communicated with clients, families, and partner agencies about service needs.

Team Member

Walker’s Doughnut
Epping , VIC
11.2023 - 06.2025
  • Provided excellent customer service during every journey.
  • Assisted teammates during rush periods with order flow and customer service
  • Trained new team members using approved training materials and information.

Food Service Assistant

Aurrum Age Care
Reservoir, VIC
12.2023 - 11.2024
  • Assisted chefs with food preparation and plating for resident service.
  • Followed dietary requirements and texture modifications for resident meals.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Boosted client’s satisfaction by quickly addressing and resolving complaints with food or service.

Education

Bachelor of Community Services -

Laurus Higher Education
Melbourne
10.2026 - 10.2026

Diploma of Community Services -

Blue Lotus College
Melbourne
09.2023 - 01/2026

Skills

  • Case management
  • Conflict resolution
  • Clear communication
  • Positive attitude
  • Problem-solving
  • Empathy and compassion

Certification

  • NDIS Worker Orientation Completion Certificate
  • Working with Children Check (Employee)

Timeline

Bachelor of Community Services -

Laurus Higher Education
10.2026 - 10.2026

Student Case Manager

The Ark Company
07.2026 - 10.2026

Food Service Assistant

Aurrum Age Care
12.2023 - 11.2024

Team Member

Walker’s Doughnut
11.2023 - 06.2025

Diploma of Community Services -

Blue Lotus College
09.2023 - 01/2026
Jodi Pahati