Empathetic Youth Worker passionate about providing meaningful support and services to clients. Excellent communicator bringing over two years of comprehensive experience developing and implementing core programs to meet needs for young people in care with complex needs. Creative and understanding professional commended for modelling and teaching life skills and promoting diversity by exposing clients to multicultural experiences.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Youth and Family Support Worker
Mercy Community Services,
06.2022 - 04.2024
Family and Youth Support Worker. Intensive Intervention Program.
Using the applicable Model of Practice and service guidelines/frameworks, assist clients in achieving their goals as identified in relevant planning documentation developed in line with organisational procedures
Work collaboratively with your line manager to identify client needs and deliver appropriate services within available resources, continually assessing effectiveness and responding to changing needs and dynamics.
Build and maintain trusting and meaningful working relationships with clients and relevant stakeholders.
Support and provide opportunities for life and personal skill development for clients by role modelling expected behaviours.
Contribute to the development of a responsive and innovative therapeutic intervention team that is able to meet the needs of children and young people.
Facilitate links with social supports and networks which reflect individual identified needs.
IIdentify needs and connect young people with culturally appropriate resource options in their local community. This is done in accordance with the intervention plan for the young person and as directed by the program coordinator. Caseworkers and/or counsellors will have informed the direction of the intervention plan.
Attend meetings with the other team members, foster carers, parents, Department of Child Safety or other stakeholders as required for information sharing or case planning.
Transportation and support of children and young people in various activities or appointments that are identified as important to their development and growth.
Contribute to a positive and effective team culture that is responsive to cultural diversity and equity.
Maintain confidentiality and provide effective service to both internal and external stakeholders from culturally diverse backgrounds.
Residential Youth Worker
Family Centred Support Services
10.2021 - 07.2022
Daily reporting both written and verbal as per company and Child Safety requirements
Keep written records and produce reports as requested in accordance with Child Safety policies and procedures
Maintain confidentiality
Manage challenging behaviours in a professional manner as per company policy
To remain abreast and informed of current thinking in relation to professional conduct and practice and contribute to service development
Develop links with and utilise resources of the community
Access and promote children’s development
Assisting children in managing and learning behaviours that promote a healthy living environment
Implementing both face to face and telephone contact as instructed by Child Safety – including monitoring and reporting
Is responsible for the daily care of the child or children in the home, and the daily maintenance of the home
Service Leader
Bethany Lutheran Outside Hours School Care
09.2017 - 10.2021
Supervision of Children Prep –Year 6
› Communicating with parents, staff and stakeholders
› Familiarising myself with current legislation and policies within the childcare framework
In addition, I access government departments and related agencies in regards to acquiring knowledge and confirmation on the acts and regulations
Communicating with families effectively and in a sensitive manner accordingly to the issue/culture and family dynamic in stressful situations
Supervising children from a range of different backgrounds, while keeping records of children’s behavioural and developmental issues
Interacting with and managing many children, including running activities, dealing with behaviours and building relationships with them
Deliver a range of activities to the children such as excursions, incursions, sporting activities etc
Utilising interpersonal skills in communicating and negotiating with children and families
Running the service; including the handling of several staff, family complaints/concerns, confidential information, and being responsible for its general operation
Building Links within the Community, Stakeholders and School
› Assessment and Rating in 2018, with a Meeting in all areas and Exceeding in Relationships with Children.
Service Leader, Outside Hours School Care
Police Citizens Youth Club
01.2013 - 09.2017
Engaged with parents and families to build positive relationships for children to thrive.
Operated under licensing guidelines to protect health, safety and well-being of children.
Developed relationships with community organizations to provide additional resources and services to families.
Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
Resolved conflicts and administered corrective action to foster positive experience for children and staff.
Adhered to budgetary guidelines to set financial goals and maintain school profitability.
Monitored and observed child progress, interactions and behavior and reported findings to parents.
Attended professional meetings and conferences to maintain and improve professional competence.
Communicated with local and state government agencies to maintain compliance with all regulations.
Supervised and managed team of childcare professionals to guarantee highest standards of care.
Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
Managed program paperwork and child records to comply with state requirements
Assessment and Rating Exceeding in 2013 as Nominated Supervisor
Assistant Coordinator
Police Citizens Youth Club
01.2010 - 01.2013
Attended approved training and continuing education courses to maintain certifications.
Maintained high-quality child care standards based on developmentally appropriate practices.
Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
Monitored and observed child progress, interactions and behavior and reported findings to parents.
Organized and prepared daily activities and restocked materials and snacks for facility.
Group Leader Kindergarten
Room, Raceview ABC
01.2006 - 01.2007
In charge of room › Communicating with parents
› Supervision › Attending staff meetings
› Planning and evaluation › Attending workshops
› Observations › Setting up activities
Childcare Assistant / Group Leader
Kids Express
01.2004 - 01.2006
Family and Youth Support Worker. Intensive Intervention Program.
Using the applicable Model of Practice and service guidelines/frameworks, assist clients in achieving their goals as identified in relevant planning documentation developed in line with organisational procedures
Work collaboratively with your line manager to identify client needs and deliver appropriate services within available resources, continually assessing effectiveness and responding to changing needs and dynamics.
Build and maintain trusting and meaningful working relationships with clients and relevant stakeholders.
Support and provide opportunities for life and personal skill development for clients by role modelling expected behaviours.
Contribute to the development of a responsive and innovative therapeutic intervention team that is able to meet the needs of children and young people.
Facilitate links with social supports and networks which reflect individual identified needs.
IIdentify needs and connect young people with culturally appropriate resource options in their local community. This is done in accordance with the intervention plan for the young person and as directed by the program coordinator. Caseworkers and/or counsellors will have informed the direction of the intervention plan.
Attend meetings with the other team members, foster carers, parents, Department of Child Safety or other stakeholders as required for information sharing or case planning.
Transportation and support of children and young people in various activities or appointments that are identified as important to their development and growth.
Contribute to a positive and effective team culture that is responsive to cultural diversity and equity.
Maintain confidentiality and provide effective service to both internal and external stakeholders from culturally diverse backgrounds.
Skills
Educational Programs
Emotional Development
Grounding Techniques
Case Notes
Crisis Intervention
Therapeutic Exercise
Effective Working Relationships
Child Development
Behavioral Interventions Expertise
Behavioral Skills Development
Accomplishments
Current Senior First Aid and CPR
Current Working with Children Blue Card
Workplace Health and Safety in an OSHC Environment Workshop
Certification
Business Management Course
Certificate 3 and Diploma in Early Childhood and Education
Youth Support Specialist /Administration on Duty Youth Counselor 1 at Office of Children and Family Service -BrentwoodYouth Support Specialist /Administration on Duty Youth Counselor 1 at Office of Children and Family Service -Brentwood