Jody Rayman
Glass House Mountains,Australia
Summary
Professional with a proven track record in effective communication and regulatory compliance. Prioritizes client needs while fostering collaborative relationships. Strong organizational abilities and problem-solving mindset ensure seamless transitions and enhanced client satisfaction.
Overview
22
22
years of professional experience
Work History
Residential Placement Officer
BlueCare
, QLD
2024.12 - Current
- Assessed potential clients' needs to determine appropriate care levels.
- Matched clients with suitable residential care facilities based on assessed preferences.
- Facilitated transitions for clients and families by providing information and support.
- Collaborated with internal and external stakeholders, including social workers and placement agencies.
- Maintained accurate records of placements, assessments, and client documentation.
Endorsed Enrolled Nurse
Preferred Care Nursing Agency
, QLD
2023.05 - 2024.11
- Administered medications and tracked dosages while documenting patient conditions accurately.
- Assessed and monitored vital signs, including temperature, pulse rate, and blood pressure.
- Communicated patient care concerns to nursing supervisors, clinical care supervisors, and case managers.
- Ensured documentation accuracy and adherence to established guidelines.
- Maintained infection control procedures to promote a safe patient environment.
Endorsed Enrolled Nurse
Caring For You Nursing Agency
, QLD
2023.03 - 2024.11
- Administered medications and treatments according to physician orders.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Maintained a safe environment for both staff and patients through adherence to safety protocols.
- Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
Sales Associate
Société des Alcools du Québec
, Canada
2018.01 - 2019.01
- Delivered exceptional customer service to enhance client satisfaction.
- Processed purchases and cashier transactions while ensuring compliance with sales regulations.
- Received and organized merchandise for efficient stocking on shelves.
Sales Associate
Mark’s Work Warehouse
, Canada
2016.01 - 2018.01
- Delivered exceptional customer service, enhancing customer satisfaction and loyalty.
- Participated in store upkeep through restocking, seasonal changeover, and inventory management.
- Managed cash and credit transactions to ensure accurate financial operations.
Credit/Debit Coordinator
3M Company (Minnesota Mining and Manufacturing)
, Canada
2003.01 - 2015.01
- Developed diverse communication techniques to establish rapport and identify customer needs.
- Maintained current knowledge of workplace policies and integrated them into daily practices.
- Utilized technology systems for transaction processing and effective stakeholder communication.
- Managed and responded to customer service requests to enhance service delivery.
Education
Diploma of Nursing -
Mater Education
South Brisbane, Qld04.2022
Certificate III in Individual Support - Ageing, Home and Community
Tafe Queensland
Brisbane, Qld01.2020
Skills
- Service oriented
- Time management
- Problem solving
- Regulatory compliance
- Organizational skills
- Effective communication
- Task prioritization
Languages
French
Native/ Bilingual
References
References available upon request.
Timeline
Residential Placement Officer
BlueCare
2024.12 - Current
Endorsed Enrolled Nurse
Preferred Care Nursing Agency
2023.05 - 2024.11
Endorsed Enrolled Nurse
Caring For You Nursing Agency
2023.03 - 2024.11
Sales Associate
Société des Alcools du Québec
2018.01 - 2019.01
Sales Associate
Mark’s Work Warehouse
2016.01 - 2018.01
Credit/Debit Coordinator
3M Company (Minnesota Mining and Manufacturing)
2003.01 - 2015.01
Diploma of Nursing -
Mater Education
Certificate III in Individual Support - Ageing, Home and Community
Tafe Queensland