Joel Celnikier

• Attending qualified lead’s
• Diagnostic on plumbing issues
• Providing options.
• Attending blocked drains
• Providing reline option’s and excavation options.

• Followed all company policies and procedures to deliver quality work.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Collaborated with cross-functional teams to achieve project goals on time and within budget.
• Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.

Training junior technicians on ethical selling.

Provided quoted and options for plumbing issues