Joel Hagen
Reservoir,VIC
Summary
I completed my year 12 education in Adelaide, 2009. in 2013 I moved to Melbourne and have lived here since. I'm currently working as a bar manager, working until early hours of the morning. I have great rapport with customers and clients, new and regular. I strive to maintain a clean and efficient workspace whilst keeping up morale to create an enjoyable experience for colleagues, management and myself alike.
I have some experience in trade labour and working alone as well as in teams on residential and commercial building sites.
Hospitality has been a main source of employment throughout my working life, however I have also worked in the transport and logistics field as well as the aforementioned construction industry.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bar Manager
The Old Bar
05.2022 - Current
- Cash up and the end of the night, report total earnings for the day, lock till away securely.
- See over staff, train them up on tasks they aren't familiar with, handle any issues they may have with either customers or other staff members.
- As manager, delegate staff tasks and break times, and liaise between staff, upper management and owners.
- Make sure all stocks are full, ordered and in date.
- Make sure all RSAs are up to date.
- Adhere to state laws regarding alcoholic beverage services and customer regulations.
- Working with security to provide a safe environment for staff and patrons.
House Painter
Sam Treagus
06.2021 - 01.2022
- Covered surfaces and furnishings with cloth and plastic to protect from paint drops and overspray.
- Completed interior and exterior painting for variety of residential and commercial clients.
- Used a variety of power tools for prep and maintenance.
- Removed fixtures such as pictures, doorknobs, lamps, and electric switch covers prior to painting.
- Followed safety protocols and used protective equipment during painting projects to minimize risk.
- Used brushes, spray guns and paint rollers to paint surfaces.
- Used putty knives and caulking guns to fill cracks, holes and joints with plaster, putty and caulk.
- Patched cracks, holes and other imperfections in walls and other surfaces.
- Reached high ceilings and walls with scaffolding and ladders.
Cook
Leonardo's Pizza Palace
04.2019 - 05.2020
- Maintained clean and organized environment at all times to ensure safe and efficient preparations to a high standard.
- Worked in a team to produce a high volume of orders at a consistent standard during peak business hours.
- Prepared food items in compliance with safety laws and regulations in mind.
- Checked for quality, kept track of old and new items and rotated stock.
- Provided options according to any dietary requirements or allergies customers may have.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Delegated between front of house and kitchen to provide a smooth running service.
- Maintained food safety and sanitation standards.
Courier
Toll Fast
08.2013 - 07.2018
- Rode safely at all times to avoid accidents and harm.
- Contacted customers to confirm delivery details and locations.
- Utilized GPS navigation systems to navigate faster routes.
- Communicated with dispatch and customers for accurate delivery information.
- Escalated issues to supervisor for immediate remediation.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Followed company policies and procedures during shift.
Education
High School Diploma -
Charles Campbell College
Paradise, SA11.2009
Skills
- Performance Monitoring
- Bar Management
- Responsible Alcohol Service
- Customer service
- Working in fast paced and high pressure environments
- Handling cash
- Locking up venue securely
- Managing inventory
- Maintaining food and beverage quality
- Maintaining clean and safe workplace and sites
- Regulation compliance
- Equipment Maintenance
- Relationship Building
- Outgoing Personality
- Issue Resolution
Certification
- White Card
- RSA
Timeline
Bar Manager
The Old Bar
05.2022 - Current
House Painter
Sam Treagus
06.2021 - 01.2022
Cook
Leonardo's Pizza Palace
04.2019 - 05.2020
Courier
Toll Fast
08.2013 - 07.2018
High School Diploma -
Charles Campbell College
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