Joel Knaggs
Elwood,VIC
Summary
With a strong foundation in cybersecurity principles and a commitment to continuous learning and growth, I possess the ability to quickly adapt to new technologies and methodologies. My focus is on network protection and threat analysis, specifically in security monitoring and incident response as a Threat Intelligence Analyst. Energetic and analytical with a passion for cybersecurity and a keen eye for identifying potential threats, I have a solid understanding of network security protocols, vulnerability assessments, risk management, and incident response. Dedicated to protecting organizational assets and ensuring data integrity.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Self Employed
06.2024 - Current
- Develop strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Enhance quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Communicate regularly with family members about client progress, addressing any concerns or questions promptly.
- Assist clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Facilitate community integration for clients by organising outings, social events, and other opportunities for engagement.
Disability Support Worker
True Ability
01.2024 - 06.2024
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Drove clients safely to social activities and appointments.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
Apprentice Carpenter
Proud Projects Group
08.2021 - 05.2023
- Utilised exact mathematical measurements for the highest quality finish.
- Rebuilt decks and porches, including railings, stairs, and handrails.
- Handled mechanical and electronic equipment in line with health & safety standards.
Manager
Tuckshop Industries
11.2019 - 08.2021
- Established and enforced procedures that significantly improved operational efficiency.
- Developed and implemented an effective marketing strategy that led to an increase in sales.
- Created a strong rapport with suppliers and customers leading to a steady and continuous increase in sales.
Supervising Food & Beverage Attendant
Peninsula Hot Springs
03.2017 - 03.2021
- Managed the food and beverage service in the restaurant, oversaw staff on the floor and collaborated with kitchen staff to ensure all orders were accurate and served promptly, resulting in a high level of customer satisfaction.
- Utilised conflict resolution strategies to successfully resolve customer disputes and issues, ensuring each customer was provided with a positive experience.
Education
Bootcamp - Cybersecurity
Monash University
Melbourne11-2024
Skills
- Risk assessment
- Incident response
- Digital forensics
- Network security
- Vulnerability assessment
- Attention to detail
- SIEM management
- Penetration testing
- Web application security
- IDS integration
Certification
- Currently undertaking study for CompTIA Security+.
Timeline
Disability Support Worker
Self Employed
06.2024 - Current
Disability Support Worker
True Ability
01.2024 - 06.2024
Apprentice Carpenter
Proud Projects Group
08.2021 - 05.2023
Manager
Tuckshop Industries
11.2019 - 08.2021
Supervising Food & Beverage Attendant
Peninsula Hot Springs
03.2017 - 03.2021
Bootcamp - Cybersecurity
Monash University
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