Joey-lee Shield-Doidge
Brisbane,QLD
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
1
1
year of professional experience
Work History
Retail Worker
Big W
03.2022 - 04.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
Customer Service Cashier
Woolworths Group
09.2021 - 10.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
No Degree -
Redbank Plains State High School
Redbank Plains, QLD06.2018
Skills
- Patience and Empathy
- Reliability and punctuality
- Store Cleaning
- Cash Handling Accuracy
- independent worker
Timeline
Retail Worker
Big W
03.2022 - 04.2022
Customer Service Cashier
Woolworths Group
09.2021 - 10.2021
No Degree -
Redbank Plains State High School
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