Johanna Servant
Melbourne,Victoria
Summary
Sociable server delivering friendly, prompt service to customers. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs and motivated to learn as much as I can.
Outgoing professional skilled in effective communication and team collaboration. Ready learn and improve myself as a worker and take on challenging new things.
Overview
5
5
years of professional experience
Work History
Event Staff Member
Event-Crew Australia
Melbourne, Victoria
07.2022 - Current
- Greeted guests upon arrival and provided them with event information.
- Provided customer service support to attendees and answered any questions they had about the event.
- Managed registration table, collected tickets, and directed participants to their designated areas.
- Distributed promotional materials such as flyers or brochures to attendees.
- Checked identification cards at entrances for security purposes.
- Responded quickly and efficiently to any requests from guests or speakers.
Waitress Trainee
Dunyazad Restaurant
Melbourne, Victoria
12.2019 - 05.2020
- Verified that all dishes served met quality expectations.
- Performed opening and closing side duties including cleaning tables, chairs and floors.
- Demonstrated proper use of slicers, blenders and other food preparation equipment.
- Provided excellent customer service during meal times.
- Followed safety protocols when handling hot plates or sharp objects.
Church Volunteer
Zion Church
Melbourne, Victoria
10.2021 - Current
- Provided support for weekly Sunday services, including setting up chairs and equipment, preparing materials, and helping to clean up afterwards.
- Greeted visitors on Sundays and provided them with information about services or other activities available at the church.
- Served meals to homeless people in partnership with local charities during holidays or special occasions.
- Attended meetings with pastors to discuss goals for upcoming programs or initiatives that benefit the congregation.
- Organized events such as Bible studies, youth groups, retreats, and other gatherings for church members.
- Helped maintain the church facilities by cleaning, repairing furniture and fixtures, painting walls, mowing lawns.
- Demonstrated and reinforced values of caring, respect, honesty, and responsibility.
Education
Diploma - Early Childhood Education And Care
Swinburne
Melbourne, VIC01-2024
Skills
- High-volume dining
- Menu Memorization
- Check payment processing
- Table Bussing
- Guest Engagement
- Order Management
- Food Delivery
- Handling Complaints
- Menu knowledge
- Food Running
- Ticket processing
- Guest Relations
- Security Monitoring
- Venue management
- Positive Attitude
- Attendee Registration
- Customer Service
Languages
English
Full Professional
French
Native/ Bilingual
Timeline
Event Staff Member
Event-Crew Australia
07.2022 - Current
Church Volunteer
Zion Church
10.2021 - Current
Waitress Trainee
Dunyazad Restaurant
12.2019 - 05.2020
Diploma - Early Childhood Education And Care
Swinburne
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