Experienced Team Member and Team Leader bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
10
10
years of professional experience
Work History
TEAM MEMBER
KFC
Serving customers
Taking orders
Making and curating food needed
Handing out orders
Handling 5kg+ cargo and boxes
Restocking of items and beverages
Customer interaction/customer service
Cooking food, i.e
Chicken, fries, nuggets
Being able to use hot and food ware equipment safely
Helping to curate and bread up chicken products.
Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
KFC SHIFT SUPERVISOR
KFC
01.2021 - Current
Running and leading a shift
Ordering and counting inventory and stock
Aiding in roster curation
Dealing with and resolving customer complaints and issues.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Enhanced team productivity by implementing efficient shift scheduling and task delegation.
Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Trained new employees and delegated daily tasks and responsibilities.
Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
VIDEO EDITING- RUNNING A BUSINESS PAGE
Freelance
01.2019 - Current
Editing and uploading YouTube videos
Running social media platforms for a business
Running a business page.
Demonstrated strong knowledge of cinematography and video editing.
Supported producers in video editing sessions to bring final product to audience using Adobe Premier, Sony Vegas and iMovie.
Managed and coordinated post-production video editing, motion graphics design, compositing and quality assurance reviewing.
BABYSITTING
COMPANY
01.2018 - Current
Talked to parents about concerns or issues with children during babysitting.
Worked flexible hours across night, weekend and holiday shifts.
Taking care of children
Prepare meals
Change of diapers
Help with homework
Create and adhere to the schedule.
Team Member
BUGERTORY
01.2021 - 01.2022
Serving customers
Taking orders
Make sundaes and desserts
Handing out orders
Handling 5kg+ cargo and boxes
Restocking of items and beverages
Customer interaction/customer service
Cash register
Opening and closing the store + including manager closes.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Managed time efficiently in order to complete all tasks within deadlines.
Volunteer
St Andrews Parish
01.2018 - 01.2020
Helped in setting up and cleaning up after the fete
Set up the kitchen area and helped organise and pack things and food to be sold
Also sang in the choir as entertainment.
Enhanced community engagement by organizing and leading outreach events.
Improved organizational efficiency by streamlining volunteer onboarding processes.
Boosted fundraising efforts, securing valuable donations through targeted campaigns.
VOLUNTEER
Aged Care
01.2014 - 01.2016
Spent time at the aged care centre, assisting and entertaining the elderly
Speaking to them and learning about their stories, food to be sold.
Enhanced community engagement by organizing and leading outreach events.
Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Education
MONASH BACHELOR OF LAWS AND ARTS - Law
Monash University
Melbourne, VIC
02.2028
High School Diploma -
MacKillop College
Werribee, VIC
01.2022
Skills
Competent in Office365 and Gsuite
Advanced and active listener
Higher Mathematics skills
High Communication
Can write proficiency
Fluent in English, Swahili and French
Can work independently
Cash Handling
Cleaning
Mentoring
Team Supervision
Achievements And Leadership
2022: Class captain
2021: Was a part of the Victorian State Squad
2020: Was a part of Victorian State Squad for the Victorian Debate Team
2020: Represented the state in Victorian State Debate Team
2020: Victorian State Debate Squad
2020: Class Captain
2020: Apart from SRC (School Representative Council)
2019: Class Captain
2019: Semester 1 Senate member for St Mary's Campus (Social Justice)
2018: Best Debater in Williamstown Region D Grade
2017: Second Place
2016: NSW Debate Winner
2016: Sport Captain
2014: Apart from SRC (School Representative Council)
Volunteer Placements
ST ANDREW PARISH, 2018, 2020, Helped in setting up and cleaning up after the fete., Set up the kitchen area and helped organise and pack things and food to be sold., Also sang in the choir as entertainment
AGED CARE VOLUNTEER, 2014, 2016, Spent time at the aged care centre, assisting and entertaining the elderly., Speaking to them and learning about their stories, food to be sold.
Vinnies Winter Appeal, 2017, 2018, Helped sort and packaging food items, toys and other donations for needy people.