John Carroll
Cremorne,NSW
Summary
Well-experienced guide successful at giving entertaining tours in and around Sydney for more than 10 years. Enjoys communicating knowledge of local sites, flora and fauna to visitors and residents alike, sharing engaging stories to bring the facts to life for diverse interests. With a background in film, theatre and television, is creative and responsive, being able to adapt to the needs customers to provide an outstanding experience. Deep insight gained by working with diverse groups: seniors, aged care residents and youths with disabilities.
Overview
10
10
years of professional experience
Work History
Tour Guide
Aberkrombie & Kent
12.2023 - Current
- Guide groups from overseas passenger cruise liners on Sydney shore excursion tours.
Tour Guide
Intercruises
12.2023 - Current
As above
Tour Guide
Sydney Harbour Federation Trust
02.2023 - Current
- Guide groups of people on scheduled tours.
- Facilitate memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Communicate professionally with customers, answering questions and addressing concerns.
Tour Guide
Murrays Coaches
12.2022 - Current
As above
Tour Guide
Andersons
04.2017 - Current
Community Transport Driver, Functions Supporter
Mosman City Council
01.2014 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained high customer satisfaction by working quickly and accurately.
- Updated daily logs and customer paperwork with relevant details.
- Boosted customer satisfaction through timely communication and addressing concerns promptly.
Education
Diploma - Multi Television Camera Direction
AFTRS
SydneyInterior Design
Enmore TAFE
Sydney, NSWSkills
- Public Speaking and presentation skills
- Local and National historical knowledge
- Exceptional communication
- Creative solutions generation
- Resourceful and adaptable
- Storytelling ability
- Team player and collaborative
- Autonomous and able to make decisions
Additional Information
Current Working with Children
National Police Check
First Aid Certificate
Timeline
Tour Guide
Aberkrombie & Kent
12.2023 - Current
Tour Guide
Intercruises
12.2023 - Current
Tour Guide
Sydney Harbour Federation Trust
02.2023 - Current
Tour Guide
Murrays Coaches
12.2022 - Current
Tour Guide
Andersons
04.2017 - Current
Community Transport Driver, Functions Supporter
Mosman City Council
01.2014 - Current
Diploma - Multi Television Camera Direction
AFTRS
Interior Design
Enmore TAFE
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