John Gaga
Theologian -Pastor
Tamworth ,NSW
Overview
13
13
years of post-secondary education
22
22
years of professional experience
Work History
Community Support Worker
Kirinari Community Services
Tamworth, NSW
05.2016 - Current
- Enlisted support of volunteers and collaborated with businesses and community groups.
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Liaised with community members, recommending resources and programs.
- Planned and hosted on- and off-campus community service activities.
- Enhanced performance of junior staff through training on [Task] and [Task].
- Established networks to increase community awareness of new programs.
- Produced crisis management and intervention plans for communities in need.
- Assisted in implementation of community support services in alignment with needs.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Gathered opinions and support from grass-roots supporters to solidify group position.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Evaluated treatment plans against individual goals and healthcare standards.
- Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
- Educated young people about strategies for driving discussions and promoting social changes.
Youth Mentor Team Leader
Pathfinders -Tamworth
Tamworth , NSW
06.2016 - 07.2018
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Assisted youth with daily activities, including homework assignments, sports and fitness, art and literacy.
- Worked with clients to improve life choices and maximize benefits of programs.
- Educated potential participants on available services and processes to engage in program.
- Collaborated on program operations with [Job title], including offering feedback from participants and improvement recommendations.
- Spoke with [Type] and [Type] groups to expand community engagement and program outreach.
- Identified service gaps and located needed resources for individuals, including housing, work placement and other support.
- Built lasting relationships with youth and parents or guardians through [Action] and [Action].
- Maintained strict confidentiality in all situations unless abuse, neglect or threats identified.
- Shared valuable life experiences with youths aged [Number] to [Number] to promote positive self-esteem and improve social skills.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Developed and maintained courteous and effective working relationships.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Disability Employment Consultant
Interact People Solutions
Tamworth , NSW
09.2015 - 08.2017
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Implemented process improvements to automate office operations, including record tracking and [Type].
- Acted as staff member advocate, encouraging and supporting [Job Title]s to identify and resolve conflicts.
- Maintained work structure by updating job requirements and job descriptions for all positions.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Program Coordinator
Community Care Program | Pietermaritzburg
Pietermaritzburg- South Africa, KZN
01.2009 - 12.2013
- Organized and managed program development from conception through successful execution.
- Motivated and directed staff to align operations with organizational mission using [Skill] and [Technique].
- Assisted with community resources, including healthcare, mental health, appointment scheduling, insurance and food stamps.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Designed program implementation and maintenance plan, including ensuring availability of appropriate resources.
- Set and oversaw yearly $[Amount] budget to cover [Number] hours of new station programming.
- Oversaw [Number] projects each year from concept through final delivery.
- Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings.
- Developed proposals and operational plans within assigned area.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
- Provided ongoing direction and leadership for program operations.
- Developed and recommended policies and procedures for evaluating programs.
- Supervised [Number] of professional and administrative personnel.
Youth Area Coordinator/Pastor
Youth For Youth
Harare, Harare
01.1997 - 12.2000
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used coordination and planning skills to achieve results according to schedule.
- Facilitated community outreach programs, including guidance programs focused on helping middle school students prepare for college or vocational education opportunities.
- Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
- Coordinated and spearheaded programs to increase church members' service throughout community.
- Worked with stewardship to promote responsible biblical stewardship.
- Provided spiritual care through visitation, counseling and prayer.
- Organized and spearheaded community outreach programs, including shadowing and mentor programs focused on helping middle school students plan for college or vocational education opportunities and participate in local civic processes.
- Partnered with city officials, non-profit resource organizations, civic groups and members of public for outreach to at-risk children.
- Provided spiritual and administrative leadership to church, including managing daily operations, developing and administering annual budget, delivering compassionate pastoral care to community and leading worship services, ordinances, funerals and weddings.
- Led projects and analyzed data to identify opportunities for improvement.
Youth Pastor
United Methodist Church- Zimbabwe
Harare, Harare
02.1996 - 12.1999
- Scheduled and managed teams of youth volunteers.
- Raised congregational awareness of needs and contributions of youth to church life and operations.
- Set goals for youth in church and communicated with parents regarding progress.
- Shared valuable life experiences with youths aged [Number] to [Number] to promote positive self-esteem and improve social skills.
- Built lasting relationships with youth and parents or guardians through [Action] and [Action].
- Taught and counseled youth ages [Number] to [Number].
- Planned weekly groups as well as special events and overnight retreats.
- Officiated special services such as weddings, funerals, baptisms and nursing home services.
- Led programs such as worship, study, fellowship and service opportunities.
- Provided spiritual care through visitation, counseling and prayer.
Education
Ph.D. - Peace Study - Humanitarian
University of New England
Armidale, NSW 09.2017 - 08.2021
Master of Arts - Leadership
University of KwaZulu-Natal
Pietermaritzburg-South Africa 02.2007 - 04.2010
Bachelor of Arts - Practical Theology
University of KwaZulu-Natal
Pietermaritzburg South Africa 02.2005 - 04.2007
Bachelor of Arts - Theology-
University of Zululand
Durban- South Africa 02.2002 - 12.2005
Timeline
Ph.D. - Peace Study - Humanitarian
University of New England
09.2017 - 08.2021
Youth Mentor Team Leader
Pathfinders -Tamworth
06.2016 - 07.2018
Community Support Worker
Kirinari Community Services
05.2016 - Current
Disability Employment Consultant
Interact People Solutions
09.2015 - 08.2017
Program Coordinator
Community Care Program | Pietermaritzburg
01.2009 - 12.2013
Master of Arts - Leadership
University of KwaZulu-Natal
02.2007 - 04.2010
Bachelor of Arts - Practical Theology
University of KwaZulu-Natal
02.2005 - 04.2007
Bachelor of Arts - Theology-
University of Zululand
02.2002 - 12.2005
Youth Area Coordinator/Pastor
Youth For Youth
01.1997 - 12.2000
Youth Pastor
United Methodist Church- Zimbabwe
02.1996 - 12.1999
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