John Grima
Melton,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Sales Team Member
Godfreys
Melton, Vic
10.2023 - Current
- Developed sales strategies to increase customer base and revenue.
- Conducted market research to identify potential customers.
- Identified opportunities for new product lines based on customer feedback and industry trends.
- Provided support during the post-sales process by troubleshooting any issues that may arise with customers.
- Resolved customer complaints in a professional manner.
- Participated in weekly team meetings to discuss performance metrics and strategies for improvement.
- Developed an understanding of competitors' product offerings and pricing structures.
- Generated reports outlining sales activity on a daily basis.
Warehouse Operator
Godfreys
Altona, Vic
08.2018 - 10.2023
- Received, sorted and stored incoming inventory items according to established guidelines.
- Maintained accurate records of all goods received, shipped or transferred between warehouses.
- Operated forklifts and other material handling equipment safely and efficiently.
- Assisted with physical inventories as required.
- Organized the warehouse in an efficient manner to facilitate locating merchandise quickly.
- Ensured safety policies were followed at all times while working in the warehouse environment.
- Monitored quality control processes for incoming shipments and outgoing orders.
- Communicated effectively with supervisors regarding work progress and any issues that arose during shifts.
- Processed orders accurately, efficiently and within specified timeframes.
- Followed proper safety protocols when operating machinery in the warehouse.
Airline Service Operator
Qantas
Tullamarine, Vic
05.2000 - 10.2012
- Ensured that all safety regulations were followed during each flight.
- Managed staff performance reviews including setting goals and objectives.
- Monitored the loading of luggage onto aircrafts.
- Assisted disabled passengers with special needs when necessary.
- Coordinated ground transportation services for arriving passengers.
- Handled emergency situations calmly while following company protocols.
- Inspected aircraft cabins before take off for any maintenance issues or irregularities.
- Performed regular maintenance checks on aircrafts to ensure their safe operation.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Education
High School Diploma -
Sunshine Technical School
Sunshine, VIC01-1980
Skills
- Sales strategy development
- Customer Relationship Building
- Closing Techniques
- Upselling and Cross Selling
- Records Management
- Sales closing
- Safety Compliance
- Forklift Operation
- Storage Area Maintenance
- Logistics Management
Affiliations
- Classic car enthusiast
- Football fan
Certification
- Forklift operator License
- Medium rigid license
References
References available upon request.
Timeline
Sales Team Member
Godfreys
10.2023 - Current
Warehouse Operator
Godfreys
08.2018 - 10.2023
Airline Service Operator
Qantas
05.2000 - 10.2012
High School Diploma -
Sunshine Technical School
- Forklift operator License
- Medium rigid license
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