John Pleasants
Victoria,Australia
Summary
Results-driven sales professional with extensive expertise in business development and client management within the hospitality sector. Successfully implements sales strategies to drive market expansion and revenue growth. Known for fostering team collaboration and adapting to dynamic market conditions, leveraging exceptional negotiation and customer relationship skills.
Overview
14
14
years of professional experience
Work History
Sales Executive
Vanrooy Machinery
03.2024 - 02.2025
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Participated in industry trade shows to represent company and generate valuable leads for future business growth.
- Identified new market opportunities through diligent research and networking.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Business Development Manager
Laucke Flour Mills
01.2023 - 03.2024
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Dispatch Manager/Sales Executive
Carlyle Engineering
01.2022 - 01.2023
- Meeting with clients virtually or doing in house sales visits in our showroom
- Demonstrating and presenting products and equipment
- Establish, develop, and maintain positive business and customer relationships
- Establishing new business and meeting budget
- Maintaining accurate records of quotes, orders and invoices using MYOB
- Attending trade shows, conferences, and meetings
- Receiving & Dispatch of orders and machinery using forklift
- Booking freight using various platforms & logistics companies
Bakery Manager
Firebrand Sourdough Bakery
01.2014 - 01.2019
- Training, skill development and management of five staff
- Managing budgets and forecasts
- Customer service, cash-handling, and banking
- Arrange production sheet in accordance with sales target / KPI’s
- Produce production in accordance with the time frame set
- Occupational, Health and Safety record keeping
- Product, Sales, and Quality record keeping
- Rostering
- Ordering of stock & stock-taking
- Liaising with internal/external customers
Production Manager/Head Baker
Innocent Bystander Giant Steps Winery
01.2011 - 01.2014
- Training, skill development and management of eight staff
- Managing budgets and forecasts
- Customer service & cash-handling
- Arrange production sheet in accordance with sales target /KPI’s
- Produce production in accordance with the time frame set
- Occupational, Health and Safety record keeping
- Product, Sales, and Quality record keeping
- Rostering
- Ordering of stock & stock-taking
- Liaising with internal/external customers
Education
Diploma of Business Management/Administration -
Franklyn Scholar RTO
Certificate 3 in Bread baking and Pastry cooking -
Federation University
BallaratVictorian Certificate of Education -
Gisborne Secondary College
Gisborne, VictoriaSkills
- Organisational skills
- Time-management skills
- Team leadership
- Occupational Health and Safety regulations
- Computer literacy
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- MYOB
- Honesty
- Hard-working
- Reliability
Professional Development And Qualifications
- Diploma of Business Management/Administration, Franklyn Scholar RTO
- Certificate 3 in Bread baking and Pastry cooking, Federation University, Ballarat
- Victorian Certificate of Education, Gisborne Secondary College, Gisborne, Victoria
- Working with children check, Victorian Government
- National Police Check, National Crime Check
- Forklift Licence, Start Training Campbellfield
Timeline
Sales Executive
Vanrooy Machinery
03.2024 - 02.2025
Business Development Manager
Laucke Flour Mills
01.2023 - 03.2024
Dispatch Manager/Sales Executive
Carlyle Engineering
01.2022 - 01.2023
Bakery Manager
Firebrand Sourdough Bakery
01.2014 - 01.2019
Production Manager/Head Baker
Innocent Bystander Giant Steps Winery
01.2011 - 01.2014
Diploma of Business Management/Administration -
Franklyn Scholar RTO
Certificate 3 in Bread baking and Pastry cooking -
Federation University
Victorian Certificate of Education -
Gisborne Secondary College
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