John Dexter Paludan
Southport,QLD
Summary
Customer-focused driven by a refined fashion sense and committed to maximizing shoe sales. Cultivates long-standing and loyal client relationships through exemplary product knowledge and attentiveness to individual preferences and needs. Contributes enthusiastically to stocking, product display, and store cleanliness and promotes an inviting, hospitable environment.
Overview
7
7
years of professional experience
Work History
Shoe Salesperson
OneClickPick
06.2023 - 10.2023
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Assembled promotional displays to increase brand awareness and attract customers.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of the company.
- Provided product demonstrations to highlight features, benefits, and value features and increase customer satisfaction.
Customer Service Associate
OneClickPick
06.2023 - 10.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Informed customers about special promotions and provided detailed information for various products.
- Managed timely and effective replacement of damaged or missing products.
Assistant Resort Manager
PalmCove Resort
05.2016 - 08.2021
- Solicited and reviewed guest feedback and promptly resolved complaints.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Negotiated with vendors to obtain favorable rates for goods and services while maintaining good working relationships.
- Fostered safe lodging environment with reliable and effective security services.
Education
Bachelor of Science - Aviation Management And Operations
WCC Aeronautical & Technological College
Binalonan, Pangasinan 08.2022
Bachelor of Science - Accounting And Business Management (ABM)
Mother Goose Special School System Inc
Tapuac Street, Dagupan City, Pangasinan05.2018
High School Diploma -
Mother Goose Special School System Inc.
Tapuac Street, Dagupan City, Pangasinan 03.2016
Skills
- Customer Service
- Product Promotion
- Flexible Hours
- Attention to Detail
- Customer Assistance
- Store Organization
- Inventory Management
- Sales and Promotions
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with a team of 5 in the development of a business firm.
Timeline
Shoe Salesperson
OneClickPick
06.2023 - 10.2023
Customer Service Associate
OneClickPick
06.2023 - 10.2023
Assistant Resort Manager
PalmCove Resort
05.2016 - 08.2021
Bachelor of Science - Aviation Management And Operations
WCC Aeronautical & Technological College
Bachelor of Science - Accounting And Business Management (ABM)
Mother Goose Special School System Inc
High School Diploma -
Mother Goose Special School System Inc.
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