Summary
Overview
Work History
Education
Skills
Timeline
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John James Valentine (Jim) Webster

South Guildford,WA

Summary

Accomplished Senior Bank Officer and Casino Croupier with a proven track record at Commonwealth Bank and Crown Resorts. Enhanced client experiences and team efficiency through exceptional customer service and streamlined processes. Demonstrates strong mathematical skills, integrity, and a team player attitude, ensuring compliance and fostering a positive, results-driven work environment. Energetic Table Games Dealer experienced accurately and efficiently collecting payment of wagers. Personable with superior performance in fast-paced environments. Offering 28-year history of adhering to rules and regulations to deliver top-quality patron experiences while mitigating casino risk. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

46
46
years of professional experience

Work History

Casino Croupier

Crown Resorts
04.1996 - Current
  • Demonstrated flexibility by adapting to changes in scheduling or game assignments as required by casino operations.
  • Enhanced customer experience by providing exceptional service during table games and maintaining a friendly atmosphere.
  • Demonstrated strong multitasking abilities by simultaneously managing multiple games while ensuring compliance with casino policies.
  • Facilitated a welcoming environment for novice players, providing clear explanations of game rules and betting procedures.
  • Maintained game integrity through vigilant observation of players and adherence to gaming regulations and procedures.

Senior Bank Officer

Commonwealth Bank
06.1978 - 04.1996
  • Streamlined loan approval processes for faster decision-making, leading to improved client experiences.
  • Increased customer satisfaction by addressing and resolving complex banking issues promptly and professionally.
  • Coached junior staff members on best practices in banking operations, fostering culture of continuous learning and professional development within team.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.

Education

High School Diploma -

Redcliffe State High School
Redcliffe, QLD
12.1977

Skills

  • Strong mathematical skills
  • Patience and composure
  • Team player attitude
  • Effective Multitasking
  • Integrity and Honesty
  • Reliable and punctual
  • Positive attitude under pressure
  • Efficient money handling
  • Exceptional customer service
  • High Level of Concentration

Timeline

Casino Croupier

Crown Resorts
04.1996 - Current

Senior Bank Officer

Commonwealth Bank
06.1978 - 04.1996

High School Diploma -

Redcliffe State High School
John James Valentine (Jim) Webster