Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
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JOHN KEVIN MALLARI

JOHN KEVIN MALLARI

Cloverdale,WA

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

12
12
years of professional experience
9
9
years of post-secondary education
2
2
Certifications

Work History

Technical Sales Representative

BCI Sales Pty Ltd.
Welshpool, WA
05.2024 - Current
  • Developed and maintained customer database to enhance service delivery.
  • Processed and shipped customer orders in a timely manner.
  • Quoted and sold products to meet customer requirements effectively.
  • Serviced existing customers while establishing new accounts through organized daily outreach.
  • Assisted customers onsite according to specific needs.
  • Utilized DMS for processing sales and other transactions efficiently.
  • Monitored competition by gathering information on products, pricing, and market trends.
  • Collaborated with suppliers for technical assistance, product availability, and order status.

Service Reception Head

Toyota Plaridel
Bulacan, Philippines
08.2013 - 05.2024
  • Monitored customer paid units and workshop sales, achieving service advisor targets.
  • Reviewed customer appointments and service histories to improve operational efficiency.
  • Assisted Parts, Service, Vehicle Sales, and Customer Relations teams with inquiries.
  • Maintained efficient reception and delivery processes to enhance customer experience.
  • Utilized Toyota Electronic Parts Catalog for parts identification by name, number, or VIN.
  • Tracked parts ordering statuses and resolved issues promptly for timely deliveries.
  • Pursued continuing education and advanced training to maintain updated knowledge.

Education

Bachelor of Science - Business Administration

University of The Assumption
Pampanga, Philippines
06.2003 - 04.2008

High School Diploma -

Holy Cross College
Pampanga, Philippines
06.1999 - 04.2003

Skills

  • Customer relationship management
  • Sales forecasting and analysis
  • Technical product expertise
  • Order processing and fulfillment
  • Market trend evaluation
  • Inventory control

Certification

Certified Toyota Service Advisor, Toyota Motor Philippines

Personal Information

  • Citizenship: Filipino
  • Place of Birth: Santa Ana, Pampanga, Philippines
  • Date of Birth: July 16, 1986
  • Marital Status: Married

References

References available upon request.

Timeline

Technical Sales Representative

BCI Sales Pty Ltd.
05.2024 - Current

Service Reception Head

Toyota Plaridel
08.2013 - 05.2024

Bachelor of Science - Business Administration

University of The Assumption
06.2003 - 04.2008

High School Diploma -

Holy Cross College
06.1999 - 04.2003
JOHN KEVIN MALLARI