Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Jonathan Bienvenue

Lavington,NSW

Summary

Organised, dedicated and Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Industrious and enthusiastic, proven to consistently meet productivity, business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

10
10
years of professional experience

Work History

Administration Assistant

BDS Huon
03.2022 - Current
  • Complete clerical tasks such as filing, copying, and distributing mail and execute record filing system to improve document organization and management.
  • Provides support to the Accountants and Directors when dealing with general administration and company secretarial processes. Such as, Set up new companies with ASIC, create new Trust and Self Managed Superannuation Funds, application of tax registrations (ABN, TFN, GST and business names).
  • Deal with the ATO for various client enquiries and Tax lodgements.
  • Prepared detailed documents and financial reports in adherence administrative processes and submit to audit.
  • Interact with customers by phone, email, or in-person to provide information.
  • Develop and update spreadsheets and databases to track, analyze, and report.
  • Assist coworkers and staff members with special tasks on daily basis.
  • Continually implement methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Supervise and train new employees in office maintenance and enforced participation in exercises focused on developing key skills.

Business Administrator /Owner

MelbClean Pty Ltd
11.2020 - 04.2023
  • Interacted with customers by phone, email or in-person to provide information.
  • Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
  • Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
  • Guided development, production, promotion and financial aspects.
  • Implemented business initiatives to optimize day-to-day operations, to increase in productivity.
  • Developed improved recruiting methods to reduce turnover and build highly effective teams.
  • Developed monthly reports.
  • Delivered clerical support by handling range of routine and special requirements.

Contractor

CHOICE FM
04.2017 - 10.2021
  • Delivered quality customer service to address urgent needs and requests.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Worked on team to service offices and other commercial buildings.
  • Used time management and efficient methods to meet deadlines.



Cashier & Shelves Replenishment

IGA, Australian Supermarker Group
03.2017 - 04.2017
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.


Store Clerk

MANSER SAXON CONTRACTING LTD
10.2016 - 01.2017
  • Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Submitted reports to senior management to aid in business decision-making and planning.

Human Resource Trainee

SUN RESORTS AMBRE HOTEL
06.2014 - 07.2015
  • Prepared monthly, weekly and daily logs using Microsoft Office Suite.
  • Consulted with supervisor to identify company needs and preferred employee qualifications.
  • Supported efforts to optimize employee engagement, diversity and inclusion to enhance performance management and retention.
  • Maintained relationships with personnel using strong collaboration and teamwork skills.
  • Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews and planning recruitment related events.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and kept employee files up to date and accurate.
  • Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references

Recruitment Coordinator

PASSION DU FER
10.2013 - 03.2014
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Conducted effective research on potential job candidates for Welder and compiled all details into reports.
  • Controlled recruitment program by creating marketing materials, deploying recruitment tactics and building external relationships.
  • Maintained filing system of current, prospective and future positions.
  • Advised, coached and counselled managers and staff to support human resources policies, procedures, programs and labor relations.


Education

Certificate IV - Accounting And Bookkeeping (In Progress)

MCI Institute
Sydney, NSW

Certificate III - Business

Squad
Wodonga, VIC
03.2023

Degree of Bachelor of Science - Economics And Management

University of Mauritius
Mauritius
10.2016

Higher School Certificate - Business Studies And Economics

Sir Leckraz Teelock State Secondary School
Mauritius
12.2012

School Certificate - Business Studies, Economics

Sir Leckraz Teelock State Secondary School
Mauritius
2009

Skills

  • Manager support
  • Scheduling
  • Teamwork
  • Staff Management
  • Employee Relations
  • Human Resource Management
  • Business administration
  • Mathematical calculations
  • Computer skills
  • Time Management
  • Communication Skills (English, French)

Additional Information

  • Certificate of Proficiency - Training Services NSW (2023)
  • Certificate of Participation on Banking and Finance Laws (2015) Barclays Bank
  • IC3 Computer Certificate (2017)
  • Alliance Francaise Certificate (2004)
  • Fishermen Welfare Fund Scholarship Award (2005/2010/2013)
  • NATReSA (INTEGRATED TRAINING PROGRAMME) Certificate (2005)

Timeline

Administration Assistant

BDS Huon
03.2022 - Current

Business Administrator /Owner

MelbClean Pty Ltd
11.2020 - 04.2023

Contractor

CHOICE FM
04.2017 - 10.2021

Cashier & Shelves Replenishment

IGA, Australian Supermarker Group
03.2017 - 04.2017

Store Clerk

MANSER SAXON CONTRACTING LTD
10.2016 - 01.2017

Human Resource Trainee

SUN RESORTS AMBRE HOTEL
06.2014 - 07.2015

Recruitment Coordinator

PASSION DU FER
10.2013 - 03.2014

Certificate IV - Accounting And Bookkeeping (In Progress)

MCI Institute

Certificate III - Business

Squad

Degree of Bachelor of Science - Economics And Management

University of Mauritius

Higher School Certificate - Business Studies And Economics

Sir Leckraz Teelock State Secondary School

School Certificate - Business Studies, Economics

Sir Leckraz Teelock State Secondary School

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