Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
AVAILABILITY
Timeline
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Jonathan Carlos

Glenwood,NSW

Summary

Personable and driven with in-depth understanding of sports science and biomechanics, coupled with expertise in exercise programming and athlete performance enhancement. Adept in designing tailored strength training and conditioning programs that maximize athletic potential. Committed to fostering positive and motivating environment to help athletes achieve peak performance. Developed extensive customer service and sales skills in fast-paced retail environment, seeking to transition into new field. Expertise in handling transactions, managing inventory, and resolving customer issues. Committed to leveraging transferrable skills to contribute effectively in new role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Junior Strength and Conditioning Coach

Hoops Sports Performance
07.2024 - Current
  • Educated athletes on proper lifting technique, reducing the risk of injury during weight room sessions.
  • Enhanced athlete performance by designing and implementing customized strength and conditioning programs.
  • Developed and implemented programs focused on improving power, speed and endurance.
  • Created a positive training environment by fostering strong relationships with athletes, coaches, and support staff.

Sales Assistant

JD Sports
07.2022 - 07.2024
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Fielded customer questions to share information about products, availability and pricing.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.

Store Assistant

Aldi
02.2022 - 07.2022
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Answered questions about store policies and addressed customer concerns.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Addressed customer issues immediately to guarantee swift resolution.

Education

Bachelor of Sports And Exercise Science -

Australian Catholic University
11.2025

HSC -

Oakhill College
Castle Hill, NSW
11.2021

Skills

  • Adaptable and Flexible
  • Available Nights, Weekends and Holidays
  • Sales and Promotions
  • Flexible Hours
  • Exceeding Customer Expectations
  • Goal-Driven
  • Dedicated and Hard Working
  • Reliable and Responsible with the ability to lead others
  • Team Player
  • Trust Worthy

Accomplishments

    School:

    2020 Awarded Level 3 achievement for sustained commitment and contribution to Oakhill College community

    2018 Award for consistent Application and Effort

    2018 Certificate of Credit for Australian Mathematics Competition

    2018 Certificate of participation Mathematics for Young Australians Enrichment

    2018 Awarded Level 3 achievement for sustained commitment and contribution to Oakhill College community

    2017 Awarded 1st place in music

    2016 Certificate of Proficiency - Junior division

    Community:

    2019 Awarded Resuscitation Certificate for Royal Life Saving NSW

    2019 Fundraising for USA College Basketball Tour

    2018 Visited St Edmund's College to interact with special needs kids

    Sporting:

Certification

Responsible Service of Alcohol (RSA)

AVAILABILITY

Monday - All day

Tuesday - All day

Wednesday - N/A

Thursday - N/A

Friday - All day

Saturday - N/A

Sunday - N/A

Timeline

Junior Strength and Conditioning Coach

Hoops Sports Performance
07.2024 - Current

Sales Assistant

JD Sports
07.2022 - 07.2024

Store Assistant

Aldi
02.2022 - 07.2022

HSC -

Oakhill College

Bachelor of Sports And Exercise Science -

Australian Catholic University

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Jonathan Carlos