Jonathan Hendricks
Clarinda,VIC
Summary
Dynamic and customer-focused professional with a proven track record at Woolworths, excelling in customer service and store maintenance. Recognized for enhancing customer satisfaction and fostering loyalty through exceptional service. Certified in EPJ and Walkie Stacker, demonstrating reliability and a commitment to workplace safety.
Knowledgeable [Desired Position] with solid background in retail operations. Demonstrated ability to enhance customer satisfaction and contribute to store efficiency. Proven record of teamwork and adaptability in fast-paced environments.
As retail professional, equipped with valuable experience in customer service and store operations. Committed to teamwork and achieving results, consistently reliable and adaptable to changing needs. Proficient in inventory management and point-of-sale systems, with strong focus on communication and problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Team Member
Woolworths
09.2022 - Current
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Proficient in four different departments within Woolworths
Sports Department
Mazenod College
02.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Working with kids, taking them for sport.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Junior Food and Beverage Attendant
Delaware North
04.2021 - 02.2023
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Worked at food stalls across the MCG, Marvel Stadium and Rod Laver Arena, and was a Team leader during the Australian Open.
Education
Bachelor of Health And Physical Education - Teaching
Deakin University
Melbourne, VIC09-2026
High School Diploma -
Mazenod College
Mulgrave, VIC11-2022
Skills
- Cleanliness and hygiene
- Workplace safety
- Store maintenance
- Reliability and punctuality
- EPJ and Walkie Stacker certified
- Loss prevention strategies
- Merchandise display
- Customer service
Certification
- Working with Children check
- EPJ and Walkie stacker certified
Timeline
Sports Department
Mazenod College
02.2023 - Current
Store Team Member
Woolworths
09.2022 - Current
Junior Food and Beverage Attendant
Delaware North
04.2021 - 02.2023
Bachelor of Health And Physical Education - Teaching
Deakin University
High School Diploma -
Mazenod College
Similar Profiles
Tanieka Booth – McNeillTanieka Booth – McNeill
Online Team Member at WoolworthsOnline Team Member at Woolworths
ALIESHA JARRETTALIESHA JARRETT
Picker Packer at WoolworthsPicker Packer at Woolworths
Mitchell CogganMitchell Coggan
Casual Night Fill at WoolworthsCasual Night Fill at Woolworths
Banit ShresthaBanit Shrestha
Grocery Team Member and Night-fill Team Member at WoolworthsGrocery Team Member and Night-fill Team Member at Woolworths
Jarryd GallowayJarryd Galloway
A Grade Electrician at Prime Electrical & DataA Grade Electrician at Prime Electrical & Data