Jonathan Mete
Brisbane,QLD
Summary
Talented professional ready to bring hardworking mentality to Trainee position. Driven to learn position inside and out to maximize contributions and support business and customer objectives. Outstanding organizational skills and knowledge of Microsoft Office.
Overview
2
2
years of professional experience
Work History
Workplace Trainee Supervisor
McDonalds
10.2022 - 08.2023
- Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
- Increased trainee retention rate by conducting regular check-ins and providing constructive feedback.
- Streamlined the onboarding process for new trainees, reducing time to productivity.
- Developed strong working relationships with trainees, fostering a supportive learning environment.
- Created customized training materials tailored to individual learning styles, maximizing effectiveness.
- Evaluated trainee progress through skill assessments and performance reviews, ensuring ongoing development.
- Handled 5 trainees per day and completed in depth reports on their progress
Manager
McDonalds
07.2021 - 10.2022
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed shifts with crew of over 80+ to effectively and efficiently provide quality service
Skills
- Report Preparation
- Clerical Support
- Documentation Skill
- Customer Relationship Management
- Proficient in Microsoft Office (Excel and Word)
- Administrative Support
- Active listening
- Attention to detail
Timeline
Workplace Trainee Supervisor
McDonalds
10.2022 - 08.2023
Manager
McDonalds
07.2021 - 10.2022
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