Jonathan Mark Leung
A small business owner in the Philippines started from the ground-up. Despite not having a degree in business or in the hospitality industry, starting from the bottom allowed me to wear all the hats - from inventory, cleanliness and organization, marketing, to team management. The heart of my coffee shop centered on people and hospitality which proved to be an essential element in running a community space and reflects my values for hospitality and service.
Passionate over specialty coffee and keen to learn more to get a deeper understanding on more potential of coffee.
Work History
Business Manager
6 Years 11 Months- Managed daily operations for a successful small business, ensuring efficient workflow and customer satisfaction.
- Developed inventory management processes to optimize stock levels.
- Trained and mentored staff, fostering a collaborative team environment focused on excellence
- Cultivated relationships with suppliers, negotiating favorable terms and pricing agreements.
- Oversaw financial management, including budgeting, forecasting, and expense tracking.
- Established a loyal customer base by providing personalized attention, hospitality, and exceeding expectations.
- Organized local community events and partnered with organizations as a way to give back while expanding brand identity.
Education
Professional Barista: Espresso Coffee - Food And Beverage
M.D. - Medicine
Bachelor of Science - Microbiology
Skills
Accomplishments
Established The Brewman Coffee in Manila, Philippines.
Currently managing a team of 10 remotely.
Organized multiple community events to grow the community.
Completed Coffee Sensory Appreciation course in Manila.
Competed in 2 local pour-over competitions in Manila.
Competed in 1 local aeropress competition in Manila.
Competed in 1 national pour-over competition in the Philippines.