Jordan Bone
Gold Coast,QLD
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing excellent customer service that brings customers back. Focused on customer satisfaction and team productivity.
Overview
8
8
years of professional experience
Work History
Coles Team Member
Coles
08.2017 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Analyzed sales data to identify trends and areas for improvement, suggesting actionable strategies.
- Provided outstanding customer service and showed willingness to help above and beyond expected
Sales Team Member
Harris Scarfe
03.2022 - 10.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to develop innovative sales strategies and marketing materials.
- Answered customer questions about sizing, accessories, and merchandise care.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Established a solid client base for repeat business through excellent customer service skills.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
High School Diploma -
King's Christian College
Gold Coast11-2019
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Great at working in a team enivronment
- Attention to detail
- Clear communication
- Heavy lifting
- Product knowledge
- Willingness to learn
- Upselling techniques
Timeline
Sales Team Member
Harris Scarfe
03.2022 - 10.2022
Coles Team Member
Coles
08.2017 - Current
High School Diploma -
King's Christian College
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