Summary
Work History
Education
Skills
Timeline
Generic

Jordan Butterworth

Cowes,VIC

Summary

Results-driven housekeeping cleaner with over five years of experience in the hospitality industry. Proven track record of streamlining cleaning processes and enhancing guest satisfaction through meticulous attention to detail and effective teamwork.

Work History

Housekeeping Room Attendant

The Waves Apartments
  • Cleaned and sanitized guest rooms, ensuring high standards of hygiene and cleanliness.
  • Organized and maintained cleaning supplies for efficient workflow and accessibility.
  • Inspected rooms for maintenance issues, promptly reporting to management for resolution.
  • Assisted team members in training new staff on cleaning protocols and best practices.

Salesperson

Uneek Souveneirs
  • Engaged customers through product knowledge and personalized service, enhancing overall shopping experience.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Handled cash transactions efficiently, maintaining accuracy and adherence to company policies.
  • Collaborated with team members to create visually appealing product displays that attracted customer attention.

Housekeeping Cleaner

Cowes Caravan Park
Cowes, VIC
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
  • Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
  • Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
  • Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
  • Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.

Housekeeping Cleaner

Tropicana Motor Inn
Cowes, VIC
01.2021 - Current
  • Maintained cleanliness and sanitation of guest rooms, ensuring high standards of hygiene.
  • Inspected room conditions and reported maintenance issues to management for timely resolution.
  • Utilized cleaning equipment and chemicals safely, adhering to safety protocols and procedures.
  • Assisted in training new staff on cleaning techniques and operational standards.
  • Streamlined cleaning processes to enhance efficiency and reduce turnaround time for room preparation.
  • Coordinated with front desk staff to prioritize urgent cleaning requests during peak occupancy periods.
  • Fostered a positive environment by providing excellent customer service and addressing guest inquiries promptly.
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.

Education

Vermont Secondart Colledge
Vermont, VIC

Skills

  • Customer service
  • Cleaning bathrooms
  • Guest relations
  • Vacuuming and sweeping
  • Dusting furniture
  • Mopping floors
  • Waste disposal
  • Cleaning techniques
  • Bathroom maintenance
  • Maintenance reporting
  • Restocking supplies
  • Linen replacement

Timeline

Housekeeping Cleaner

Tropicana Motor Inn
01.2021 - Current

Housekeeping Room Attendant

The Waves Apartments

Salesperson

Uneek Souveneirs

Housekeeping Cleaner

Cowes Caravan Park

Vermont Secondart Colledge
Jordan Butterworth