Jordan Davies
Nambour,QLD
Summary
Highly motivated and eager to expand skill set in sales, fast learner dedicated to welcoming customers and providing comprehensive service. Experienced in dynamic, high-performance environments. Dependable retail sales professional with skills in processing transactions, handling cash, using registers, and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
5
5
years of professional experience
Work History
Retail Assistant
Sunshine Mitre 10
Nambour, 4560
10.2024 - Current
- Operated cash registers efficiently during peak hours of business.
- Handled customer inquiries, complaints, and returns efficiently.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Provided excellent customer service by attending to customer needs in a timely manner.
Retail Sales Associate
Telstra
Maroochydore, Qld
03.2024 - 09.2024
- Completed transactions in an efficient manner while providing excellent customer service.
- Promoted special offers and discounts to encourage additional purchases.
- Greeted customers upon entering the store and provided assistance.
- Offered suggestions for additional items that may be of interest to customers.
Retail Sales Assistant
Yd
Maroochydore
10.2022 - 08.2024
- Delivered excellent customer service while working in a fast-paced environment
- Participated in ongoing training to enhance own job skills and knowledge
- Received and processed online orders for shipment or store pick-up
- Replenished sales floor shelves and assisted customers with alternatives for out-of-stock items
- Maintained a clean work environment by organising merchandise displays and tidying up the sales floor
- Provided product insights and solution recommendations to deliver what customers needed
- Performed cash register operations accurately and efficiently while adhering to all company policies and procedures regarding money
Assistant Store Manager
Colette By Colette Hayman
Maroochydore
11.2021 - 01.2023
- Built relationships with customers in order to increase repeat business opportunities
- Adhered to visual standards for proper product placement within planograms
- Managed multiple tasks simultaneously while meeting tight deadlines in a fast-paced environment
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction
- Set up daily financial plans and hourly targets to help staff meet and succeed daily targets
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
- Created floor plans to optimized store displays and appearance via strategic merchandising
Sandwich Artist
Subway
Maroochydore
07.2020 - 08.2021
- Followed food safety standards for sanitization and storage of food
- Greeted customers in a professional and friendly manner
- Displayed strong organizational skills by stocking food items, restocking supplies, and cleaning equipment regularly
- Upsold additional items to customers to increase revenue
- Regularly monitored expiration dates on products and removed any expired items from shelves immediately
- Adapted quickly to changing demands of the restaurant environment during peak hours of operation
- Exhibited exceptional multitasking abilities by managing transactions and handed back correct change
Education
High School Diploma -
Coolum State High School
Coolum, QLDSkills
- Dependable
- Teamwork and Collaboration
- Problem-Solving
- Product and service sales
- Excellent Communication
References
References available upon request
Timeline
Retail Assistant
Sunshine Mitre 10
10.2024 - Current
Retail Sales Associate
Telstra
03.2024 - 09.2024
Retail Sales Assistant
Yd
10.2022 - 08.2024
Assistant Store Manager
Colette By Colette Hayman
11.2021 - 01.2023
Sandwich Artist
Subway
07.2020 - 08.2021
High School Diploma -
Coolum State High School