Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Jordan  Duval

Jordan Duval

Sydney

Summary

Senior Channel Manager with a proven track record at Telstra Corporation, excelling in revenue growth and partner recruitment. Expert in relationship management. I consistently achieve sales targets and strengthen key partnerships. Adept at driving channel development, I leverage teamwork and strategic insights to enhance performance and ensure long-term success.

Overview

10
10
years of professional experience

Work History

Senior Channel Manager

Telstra Corporation
06.2021 - Current
  • Achieved sales targets consistently by driving channel partner performance and providing necessary support.
  • Managed complex negotiations with partners, securing advantageous contract terms for the company.
  • Generated monthly sales reports and shared insights and recommendations to drive sales.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Strengthened relationships with key partners, ensuring their long-term commitment to company products and services.

Business Solutions Manager

Commander Communications
09.2019 - 05.2021
  • Negotiated contracts with vendors or partners effectively, securing deals while maintaining strong relationships.
  • Responsible for lead generation - Acquisition
  • Identifying, implementing, and managing strategic solutions to address specific business challenges or opportunities
  • Drive sales growth on targeted KPIs

Account Manager

Telstra Business Centre
03.2017 - 07.2019
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

Project Manager

Build Group
08.2015 - 01.2017
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

Skills

  • Customer engagement
  • Partner recruitment
  • Relationship management
  • Revenue growth
  • Channel development
  • Teamwork

Accomplishments

    QTR 1 FY25 - Achieving 110% of target across multiple metrics.

    QTR 2 FY25 - Achieving 115% of target across multiple metrics.

    QTR 3 FY25 - Achieving 105% of target across multiple metrics

    2024 Calender Year - Achieving QTR targets on an average of 110%

    2025 Year to Date - Average of 83% Net Promoter Score Customer Survey Response

    2024 Partner Performance Award

Timeline

Senior Channel Manager

Telstra Corporation
06.2021 - Current

Business Solutions Manager

Commander Communications
09.2019 - 05.2021

Account Manager

Telstra Business Centre
03.2017 - 07.2019

Project Manager

Build Group
08.2015 - 01.2017
Jordan Duval