Jordan Duval
Sydney ,NSW
Summary
Dynamic Senior Channel Manager with a proven track record at Telstra Corporation, excelling in contract negotiation and partner recruitment. Expert in driving revenue growth through strategic relationship management and impactful sales presentations. Recognized for consistently achieving sales targets and enhancing channel performance, fostering long-term partnerships that contribute to organizational success.
Overview
10
10
years of professional experience
Work History
Senior Channel Manager
Telstra Corporation
06.2021 - Current
- Achieved sales targets consistently by driving channel partner performance and providing necessary support.
- Managed complex negotiations with partners, securing advantageous contract terms for the company.
- Generated monthly sales reports and shared insights and recommendations to drive sales.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Strengthened relationships with key partners, ensuring their long-term commitment to company products and services.
Business Solutions Manager
Commander Communications
09.2019 - 05.2021
- Negotiated contracts with vendors or partners effectively, securing deals while maintaining strong relationships.
- Responsible for lead generation - Acquisition
- Identifying, implementing, and managing strategic solutions to address specific business challenges or opportunities
- Drive sales growth on targeted KPIs
Account Manager
Telstra Business Centre
03.2017 - 07.2019
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Project Manager
Build Group
08.2015 - 01.2017
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Education
Some College (No Degree) - Real State Certificate
TAFE NSW
NSW01-2017
High School Diploma -
Sylvania High School
Sylvania, NSW01-2010
Skills
- Customer engagement
- Partner recruitment
- Contract negotiation
- Sales presentations
- Relationship management
- Revenue growth
- Channel development
- Teamwork
Accomplishments
QTR 1 FY25 - Achieving 110% of target across multiple metrics.
QTR 2 FY25 - Achieving 115% of target across multiple metrics.
QTR 3 FY25 - Achieving 105% of target across multiple metrics
2024 Calender Year - Achieving QTR targets on an average of 110%
2025 Year to Date - Average of 83% Net Promoter Score Customer Survey Response
2024 Partner Performance Award
Timeline
Senior Channel Manager
Telstra Corporation
06.2021 - Current
Business Solutions Manager
Commander Communications
09.2019 - 05.2021
Account Manager
Telstra Business Centre
03.2017 - 07.2019
Project Manager
Build Group
08.2015 - 01.2017
Some College (No Degree) - Real State Certificate
TAFE NSW
High School Diploma -
Sylvania High School
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