S'PHYRE SATTLER
Raymond Terrace
Summary
Professional Administrator, Receptionist and Customer Service Representative. Highly efficient and accurate, with strong organisation, problem solving and communication skills. Looking to utilise the skills that have gained and expand my skills to become a asset to the company that I work for.
Overview
14
14
years of professional experience
Work History
Administrator/Receptionist
Paint & Panel Group
Warners Bay
07.2017 - Current
- Administration duties included but not limited to a High Level of Data Entry Daily, entering multiple Vehicles Quotes, Ordering Parts, entering of All Parts, Credit Notes & Paint invoices. Providing assistant to Management and Director
- Assisting Accounts by reconciling all end of month Creditor Statements and Merchant Statements
- Reception duties included but not limited to answering Incoming Calls, Coordinated Quote, Repair and Hire car bookings. Providing customers with updates, Invoicing jobs, Emailing, Mailing, Faxing, and Petty Cash
- Creating and managing both digital and hard copy files for all of our customers ensuring all data is entered and filed correctly
- Greeting customers in person and over the phone in a professional manner and provided friendly, knowledgeable assistance
Receptionist
Gilbert and Roach
Hexham
01.2016 - 01.2017
- Performed Reception duties including but not limited to Mailing, Banking, Faxing, Invoicing, Emailing, and Petty Cash
- Performed Administration duties, including- Quotes, Memos, Receipting Parts and Invoicing
- Strong knowledge of Microsoft Office, programs used every day - Word, Outlook, and Excel
- Answered and managed incoming and outgoing calls while recording accurate messages
- Handled general requests for information and data, delicate situations, such as - customer requests, special needs and complaints
- Received and assisted clients and escorted them to correct office or person
Bartender/Waitress
Lakeside Village Tavern
Raymond Terrace
01.2014 - 01.2017
- Maintaining a high standard of customer service during high-volume, fast paced environment
- Maintaining the Bar, Bistro and Bottleshop. Keeping all areas clean and fully stocked at all times
- Waited on multiple customers at the Bar and throughout the other areas of the establishment
- Ability to work well under pressure in a fast paced environment
Crew Member
McDonalds
Heatherbrae
11.2010 - 02.2016
- Maintaining high standards of customer service during high-volume and fast paced environment
- Handled currency and credit transactions quickly and accurately
- Resolved complaints promptly and professionally
- Taken initiative to find extra tasks when scheduled duties were completed
- Promptly and empathetically handled guest concerns and complaints
Education
Certificate 4 - Accounting
Hunter Tafe
Tighes Hill2017
High School Certificate - Electro technology/Construction
Hunter Trade College
Telarah 2014
Skills
- Excellent Organizational Skills
- Self-starter
- Excellent Time Management Skills
- Meticulous Attention To Detail
- Adaptable Learner
- Quality-focused
- Strong Problem Solver
- Honest Employee
- Excellent Communication Skills
- Customer-service Oriented
References
Lauren Hughes - Office Manager (Warners Bay Paint & Panel) - 0423 109 443
Lucy Honeysett - Administrator (Warners Bay Paint & Panel) - 0414 878 959
Timeline
Administrator/Receptionist
Paint & Panel Group
07.2017 - Current
Receptionist
Gilbert and Roach
01.2016 - 01.2017
Bartender/Waitress
Lakeside Village Tavern
01.2014 - 01.2017
Crew Member
McDonalds
11.2010 - 02.2016
Certificate 4 - Accounting
Hunter Tafe
High School Certificate - Electro technology/Construction
Hunter Trade College
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