Jordan Henry

Retail Store Manager

Chemist Warehouse

07.2015 - Current

Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
Completed routine store inventories.
Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
Optimized store displays and appearance via strategic merchandising.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.
Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
Implemented new promotional campaigns that effectively drove foot traffic into the store during seasonal events or product launches.
Assisted with hiring, training and mentoring new staff members.