Jordan Phoenix
Cairns Yorkeys Knob ,QLD
Summary
Organised and motivated employee eager to apply time management and organisational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Knowledge on how to provide action plans to situations with clients alongside an attitude that serves understanding, patience and comfort to clients. Much work experience for older age groups alongside cultural backgrounds.
Overview
4
4
years of professional experience
Work History
LZH Butchers
Glen Norton
Cairns Manunda , 4878
01.2023 - Current
- Developed and implemented strategies for providing excellent customer service experience.
- Conducted regular training sessions for staff on new products, services, and customer service techniques.
- Developed policies and procedures related to customer service operations.
- LZH Butchers is in partnership with centerlink to create a payment service "Centrepay" in which people from many backgrounds come to apply for meat packs and pay it off. Have gained knowledge on how to communicate appropriately towards cultural backgrounds along with disability backgrounds to provide satisfaction, along with communicating to support workers who are there to assist their clients needs.
- Difficult situations have been faced with verbally abusive customers due to their needs of help. Gained and provided knowledge, understanding and patience from these experiences to ensure all customers were satisfied and fed despite their behavior.
Brown and Co Bakery
Debra Brown
YORKEYS KNOB, Queensland
03.2020 - 01.2024
- Greeted customers and provided friendly customer service.
- Complied with all health and safety regulations while performing job duties.
- Communicated well with elderly customers to assist their needs.
Education
Certificate 11 in Community Services And Cert 111 in Individual Support - Health Management And Clinical Assistance
Trinity Bay State High School
Cairns, QLD11-2022
Skills
- Safety Practices
- Sanitation Procedures
- Multitasking and Prioritization
- Customer Service Abilities
- Management
- Safe Food Handling
References
References available upon request.
Timeline
LZH Butchers
Glen Norton
01.2023 - Current
Brown and Co Bakery
Debra Brown
03.2020 - 01.2024
Certificate 11 in Community Services And Cert 111 in Individual Support - Health Management And Clinical Assistance
Trinity Bay State High School
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