Jordan Vanderburg
Gold Coast
Summary
I am hardworking, dependable and have always been a team player who strives to go above and beyond for not only my workplace but for myself. My work ethic and customer service skills are my most notable qualities and will make me an asset to your team. I have a current driver's licence, and you will have my full availability.
Overview
9
9
years of professional experience
Work History
Customer Solutions Advisor
Vodafone
12.2024 - Current
- Provide exceptional customer service by addressing enquiries, resolving issues, and ensuring a positive customer experience
- Manage sales transactions, including upselling and cross-selling products and services to meet customer needs
- Assist in troubleshooting technical issues with mobile devices and plans, ensuring efficient problem resolution
- Collaborate with team members to meet store targets and maintain a professional and welcoming store environment
- Stay up-to-date with the latest telecommunications products and services to provide informed assistance to customers
Store Assistant
Aldi Supermarkets
04.2023 - 12.2024
- Provide excellent customer service by assisting customers with a friendly and professional approach to ensure a positive and welcoming shopping experience
- Managed store operations by accurately operating cash registers, handling transactions efficiently, and supporting various tasks to ensure smooth daily operations
- Maintain the store environment by keeping it clean, organised, and well-stocked
- Collaborated with team members to achieve store goals whilst maintaining a positive work environment
- Demonstrated attention to detail by ensuring all tasks from cash handling to store maintenance, consistently contributing to an efficient and well-managed store
Trolley Collector & Nightfiller
Coles Supermarkets
01.2016 - 04.2023
- Displayed strong time management skills by consistently meeting and exceeding daily targets for trolley collection and stock replenishment, showcasing effective organisational skills
- Maintained a high level of personal presentation standards, not only for myself but also to reflect well on the company
- Demonstrated punctuality and dedication by efficiently managing and prioritising tasks to meet shift requirements
- Led as the second-in-charge of Nightfill at Coles Arundel, managing the team and ensuring all tasks were completed to a high standard
Education
Certificate IV - Cybersecurity
Tafe Queensland
12.2023
AWS Academy Graduate - Cloud Foundations
AWS Academy
12.2023
Certificate III - Information Technology
Tafe Queensland
12.2021
High School Certificate - undefined
Great Lakes College Senior Campus
12.2019
Skills
- Networking & Cybersecurity
- Network configuration
- Firewall management
- Soft Skills
- Strong communication
- Time management
- Attention to detail
- Team collaboration
- Linux
- Windows
Websites
Timeline
Customer Solutions Advisor
Vodafone
12.2024 - Current
Store Assistant
Aldi Supermarkets
04.2023 - 12.2024
Trolley Collector & Nightfiller
Coles Supermarkets
01.2016 - 04.2023
AWS Academy Graduate - Cloud Foundations
AWS Academy
Certificate III - Information Technology
Tafe Queensland
High School Certificate - undefined
Great Lakes College Senior Campus
Certificate IV - Cybersecurity
Tafe Queensland
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