Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
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SAMANTHA MENDOZA

Rooty Hill,NSW

Summary

Dedicated university student pursuing a Bachelor's degree in Information and Communications Technology. Strong organisational and communication skills, excelling in problem-solving and quick adaptation to challenges. Known for fostering a positive team environment, driven to apply these attributes in practical settings to contribute effectively to projects and initiatives.

Overview

3
3
years of professional experience

Work History

Customer Solutions Advisor

TPG Telecom
04.2023 - Current
  • Recommended retail products for at-home use
  • Maintained calm demeanour and professionally managed issues in busy, high-stress situations
  • Prepared products in sales floor by pricing or tagging
  • Solved customer challenges by offering relevant products and services
  • Increased sales revenue by building strong rapport with customers
  • Siebel and Windows proficiency

Storeperson

CEVA Logistics
07.2021 - 01.2023
  • Pick-packing
  • Processing exceptions and manifestations
  • Production of modems
  • Putaways
  • Cycle counting
  • QAs and Truck scans
  • Microsoft Excel
  • QSL dispatch

Education

Bachelor of Information Technology -

Western Sydney University
01.2026

High School Diploma -

St Marys Senior High School
09.2022

Skills

  • Customer Service
  • Reliability
  • Communication
  • Teamwork
  • Positive Attitude
  • Problem Resolution
  • Product and Service Knowledge
  • Windows Proficiency
  • JavaScript
  • Microsoft SQL Server Management Studio
  • Computer Networking
  • Kali Linux

Hobbies

  • Taekwondo
  • Guitar
  • Singing
  • Reading
  • Fitness

Languages

English
Native or Bilingual
Tagalog
Native or Bilingual

Timeline

Customer Solutions Advisor

TPG Telecom
04.2023 - Current

Storeperson

CEVA Logistics
07.2021 - 01.2023

Bachelor of Information Technology -

Western Sydney University

High School Diploma -

St Marys Senior High School

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SAMANTHA MENDOZA