JORJA ABELEVEN
Gymea Bay
Summary
Dynamic hospitality specialist ready to excel in a Cabin Crew position with Emirates, dedicated to delivering exceptional guest experiences. Proven ability to collaborate effectively with team members while thriving in fast-paced, ever-changing environments. Expertise in communication and problem-solving fosters a welcoming atmosphere that enhances customer satisfaction. Committed to reliability and results-driven performance, ensuring seamless operations and memorable journeys for all passengers.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Head Receptionist
Sharks at Kareela
06.2023 - Current
- Greeted and assisted members and guests with professionalism, ensuring a warm and welcoming experience.
- Provided clear directions and support throughout the club facilities.
- Handled phone and in-person enquiries efficiently, resolving issues or redirecting to appropriate departments.
- Maintained a clean, organised, and presentable reception area, ensuring high hygiene standards.
- Collaborated effectively with team members to ensure smooth front desk operations.
- Exercised discretion with confidential information, respecting privacy and company policies.
- Supported administrative tasks, including updating and managing membership records.
- Created and maintained clear templates for accurate record keeping.
Gaming Host
Sharks at Kareela
- Welcomed guests to the gaming area and provided prompt beverage service using call systems.
- Resolved basic technical issues with gaming machines to ensure seamless guest experience.
- Prepared end-of-shift reports, including turnover, profitability, and player insights for management.
- Represented the club at VIP functions and special events, building strong guest relationships.
- Promoted membership and gaming activities through hosting and engagement.
- Accurately handled cash, reconciled floats, and processed manual payouts.
Educator
Cronulla Preschool
07.2021 - 06.2023
- Ensured a safe, engaging, and active environment for children in care.
- Built respectful, cooperative relationships with parents and team members.
- Maintained high hygiene standards through regular cleaning of equipment.
- Provided patient, attentive care for a child with additional needs, using de-escalation techniques.
Bartender
Gymea Hotel
02.2020 - 07.2021
Supervisor Cashier
Supabarn
07.2017 - 12.2019
Education
Certificate 3 - Early Childhood Education and Care
Early Childhood Training And Resource Centre (ECTARC)
12-2022
Higher School Certificate -
St Patrick’s College Sutherland
10-2019
Skills
- Customer service
- Exceptional communication
- Team collaboration
- Grooming and personal hygiene
- Reliability and punctuality
- Cultural sensitivity
- Multitasking proficiency
- Effective time management
- Adaptable to change
Certification
- Responsible Service of Alcohol | 2019
- Advanced Responsible Conduct of Gaming | 2024
- Working with Children Check | 2021
Languages
English
Native or Bilingual
Timeline
Head Receptionist
Sharks at Kareela
06.2023 - Current
Educator
Cronulla Preschool
07.2021 - 06.2023
Bartender
Gymea Hotel
02.2020 - 07.2021
Supervisor Cashier
Supabarn
07.2017 - 12.2019
Gaming Host
Sharks at Kareela
Certificate 3 - Early Childhood Education and Care
Early Childhood Training And Resource Centre (ECTARC)
Higher School Certificate -
St Patrick’s College Sutherland
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