Jorja Waaka
Woolloongabba,QLD
Summary
Proven team player with a track record of enhancing team efficiency and customer satisfaction at The Reject Shop and McDonald's. Excelled in customer service and cash handling, significantly contributing to workplace safety and problem-solving. Demonstrated a positive attitude and a knack for mastering complex tasks, driving results beyond expectations.
Overview
5
5
years of professional experience
Work History
Team Member
The Reject Shop
11.2022 - 05.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Crew Member
McDonald's
10.2019 - 11.2020
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- prepared and handled food orders efficiently
Education
High School Diploma -
Pimpama State Secondary College
Pimpama, QLD11.2023
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Collaboration and Teamwork
- Following Instructions
- Cash Handling
- Workplace Safety
- Safety understanding
- Heavy Lifting
- Complex Problem-Solving
Timeline
Team Member
The Reject Shop
11.2022 - 05.2024
Crew Member
McDonald's
10.2019 - 11.2020
High School Diploma -
Pimpama State Secondary College
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