Joseph Allan
Brisbane
Summary
Proactive and caring worker with a range of skills and experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
3
3
years of professional experience
Work History
Shift Manager at Mcdonalds
McDonald's
01.2024 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Warehouse Packer
Trade Coast Central
10.2021 - 12.2021
- Loaded merchandise into specific packages suited for product dimensions.
- Stocked designated items on shelves, end caps and displays.
- Checked product labels and completed hundreds of orders per shift
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
After-school Tutor
02.2023 - 10.2023
- Conducted group tutoring sessions in business studies to help students in the grades below improve and polish their knowledge and skills.
- Responded to email and telephone requests to provide students with specific information and booking times.
- Created tailored lesson plans and study guides to teach and assist students in area of study.
- Assessed student learning needs and provided relevant instruction to close knowledge gaps.
Babysitter
01.2023 - 09.2023
Education
High School Diploma -
Geelong Grammar School
11.2023
Skills
- Decision-making
- Customer service focus
- Employee training
- Punctual and reliable
Timeline
Shift Manager at Mcdonalds
McDonald's
01.2024 - Current
After-school Tutor
02.2023 - 10.2023
Babysitter
01.2023 - 09.2023
Warehouse Packer
Trade Coast Central
10.2021 - 12.2021
High School Diploma -
Geelong Grammar School
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