Joseph Buansing
Bayswater,VIC
Summary
Dynamic professional with a proven track record at Bunnings Warehouse, demonstrating exceptional customer service and leadership qualities. Skilled in cash handling and problem-solving, I significantly contributed to team success and customer satisfaction. Excelled in fast-paced environments, ensuring operational excellence and safety.
Overview
4
4
years of professional experience
Work History
Team Member
Bunnings Warehouse
10.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different departments to provide optimal coverage and meet production goals.
Shift Leader
Keto Pizza
08.2021 - 08.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
High School Diploma -
Ringwood Secondary College
Melbourne, VIC01-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Cash handling
- Flexible schedule
- Leadership qualities
- Computer skills
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