Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Generic

Joseph Cassidy

NORTH BALGOWLAH

Summary

Accomplished professional with a proven track record at KFC, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction and fostering strong team dynamics. Demonstrates leadership qualities and problem-solving skills, ensuring efficient operations. Adept at handling payments and delivering results with a positive attitude.


Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Member

KFC
12.2022 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Delivery Courier

Ivehub
09.2021 - 05.2022
  • Delivered papers to customers on daily basis.
  • Enhanced customer satisfaction by delivering newspapers on time and in pristine condition.
  • Collected and recorded payments from delivery customers and sent checks to accounts receivable for processing.
  • Safely navigated various weather conditions to ensure timely newspaper deliveries.
  • Made efficient and safe deliveries with minimal supervision.

Education

High School Diploma -

The Pittwater House Schools
Collaroy, NSW
09-2025

Skills

  • Customer service
  • Positive attitude
  • Leadership qualities
  • Team building
  • Teamwork and collaboration
  • Problem-solving

Certification

  • First Aid Training - 2025

Timeline

Team Member

KFC
12.2022 - Current

Delivery Courier

Ivehub
09.2021 - 05.2022

High School Diploma -

The Pittwater House Schools

Awards

School

  • The Cullen Community Prize for community involvement (2024)
  • PHAA Prize for recognition of the importance of community, received $1000 prize (2025)

Cadets

  • Harbord Diggers Blue Orchids Association Prize for making significant contribution to Community Services of Remembrance (2025)
  • Australian Army Award for consistently demonstrating AAC core values (2024)
  • Adventure training award (2024)
  • 13th Squadron RAAF Association Prize for adventure skills development (2024)

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Joseph Cassidy