Joseph Chow
Ashmore, Gold Coast
Summary
Dynamic courier with a proven track record in safe and efficient package delivery. Expertise in route planning and customer service enhances operational efficiency. Strong time management and punctuality contribute to improved delivery performance and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Courier Driver (DHL Sub-contractor)
Admire Logistics Pty Limited (DHL Contractor)
08.2020 - 04.2025
- Loaded and unloaded vehicles with packages, ensuring secure arrangement to prevent damage.
- Sorted parcels according to delivery route for efficient processing.
- Scanned inbound and outbound packages to organize for destination.
- Followed safety protocols during loading, unloading, driving, and delivering items.
- Coordinated with dispatch and team members via radio for updates and instructions.
- Maintained accurate records of deliveries and customer authorizations, addressing delays promptly.
- Obtained official signatures and payments for various deliveries.
- Delivered items to residential addresses within specified time frames.
Automotive Parts Delivery Driver
Ontime Group
01.2020 - 08.2020
- Sorted automotive parts according to delivery addresses and established sequence for loading.
- Loaded items into the van for timely delivery within a specified timeframe.
- Ensured paperwork was completed correctly before delivering parts.
- Reviewed delivery documents and orders, and reported errors to the supervisor.
- Maintained records of deliveries, including customer signatures.
- Followed all safety regulations while operating the vehicle.
Parcel Delivery Driver (AusPost Sub-contractor)
Preston Delivery Services (AusPost Contractor)
04.2015 - 12.2019
- Sorted parcels into designated delivery zones to enhance routing efficiency for drivers.
- Scanned articles using a portable scanner to maintain accurate online records.
- Loaded articles into the van and initiated deliveries following the scanning process into the scanner.
- Responded promptly to requests for additional parcel pickups from the depot.
- Conducted door-to-door deliveries, leaving pick-up cards when customers were absent.
- Secured vehicle by locking it to prevent theft during operations.
- Returned carded items to the local Australia Post shop for customer retrieval.
- Logged off the scanner and completed delivery tasks with proper sign-off.
Education
Advance Diploma -
Gold Coast Institute of TAFE
Ashmore Gold Coast12-1999
Skills
- English and Cantonese proficiency
- Mandarin language skills
- Deadline management
- Positive mindset
- Self-motivation
- Strong work ethic
- Punctuality
Accomplishments
- DHL Express - Certificate of Gold Star, in recognition of remarkable contributions to DHL Express
References
References available upon request.
Timeline
Courier Driver (DHL Sub-contractor)
Admire Logistics Pty Limited (DHL Contractor)
08.2020 - 04.2025
Automotive Parts Delivery Driver
Ontime Group
01.2020 - 08.2020
Parcel Delivery Driver (AusPost Sub-contractor)
Preston Delivery Services (AusPost Contractor)
04.2015 - 12.2019
Advance Diploma -
Gold Coast Institute of TAFE
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