Joseph Leonello
Melbourne,VIC
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal and practical skills. I have great leadership potential and experience. I also have excellent time management and problem-solving skills. I'm experienced in retail with over many years of in-house training at multiple jobs, and I'm very adaptable to fit the job at hand.
Overview
6
6
years of professional experience
Work History
2IC Manager (Full-Time)
Chemist Warehouse
08.2019 - 05.2022
- Conducted employee training sessions to educate 10-15 employees on products and company policies.
- Accomplished multiple tasks within established timeframes.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Sales Representative (Full-Time)
Carbon Savers
05.2022 - 07.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Exceeded goals for new accounts in single sales cycle.
- Enhanced marketing and sales strategies to increase profitability
- Demonstrated respect, friendliness and willingness to help wherever needed.
Assistant Mechanic (Part-Time)
Graham Gould Motors
01.2015 - 11.2017
- Conducted routine oil changes, tire rotations, fluid replacements and bulb changes.
- Promoted shop safety by cleaning work areas and removing hazardous materials.
- Adhered to established procedures for safe disposal of motor oil and other vehicle fluids.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Assessed vehicle maintenance status and completed needed service.
- Served customers and followed outlined steps of service.
Trainee (Work Experience)
Target
05.2014 - 05.2014
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Increased training efficiency by working closely with supervisor and coworkers, asking questions, and giving honest, detailed feedback.
Education
Undergraduate Certificate - Psychology
Curtin University
Online Advanced Diploma Of Screen And Media - Film Studies
Melbourne Polytechnic
Collingwood, VIC11.2018
Certificate IV in Film And Television - Film And Television
Melbourne Polytechnic
2018
High School Diploma - Vcal
Loyola College
2017
Certificate IV in Business -
Loyola College
Watsonia, VIC2016
Certificate 1-IV in Automotive -
Greensborough College
Greensborough, VIC2016
Skills
- Staff Management
- Able to be Independent
- Managing Employee Relations
- Sales Expertise
- Employee Interviewing
- Cash Register Operations
- Social Skills
- Team Leadership
- Customer Service
- Product Knowledge
- Problem solving strength
- Stocking Shelves
Timeline
Sales Representative (Full-Time)
Carbon Savers
05.2022 - 07.2022
2IC Manager (Full-Time)
Chemist Warehouse
08.2019 - 05.2022
Assistant Mechanic (Part-Time)
Graham Gould Motors
01.2015 - 11.2017
Trainee (Work Experience)
Target
05.2014 - 05.2014
Undergraduate Certificate - Psychology
Curtin University
Advanced Diploma Of Screen And Media - Film Studies
Melbourne Polytechnic
Certificate IV in Film And Television - Film And Television
Melbourne Polytechnic
High School Diploma - Vcal
Loyola College
Certificate IV in Business -
Loyola College
Certificate 1-IV in Automotive -
Greensborough College
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