Joseph Pezzano
Balwyn North,VIC
Summary
Professional fast food worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Delivering quality and efficiency, preparing and serving food, maintaining cleanliness, and providing excellent customer service Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service
Lucky Corner
06.2020 - 11.2024
- Delivered exceptional customer service, fostering repeat business
- Directed cleaning, restocking, and customer service activities.
- Exercised composure under pressure
- Adapted quickly to high-volume periods, maintaining composure and delivering consistent quality.
- Exceeded expectations as a team player by consistently supporting colleagues during peak periods
- Worked effectively in fast-paced environment
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Processed trash removal, recycling, and disposal.
- Performed cleaning tasks
- Recycling of boxes and waste management
Education
Bachelor - Business Sports Management
Swinburne University
Skills
- Customer Service
- Teamwork
- Leadership
- Time Management
- Communication
- Problem-solving
- Initiative
- Cash Handling
- Food Safety Certificate
Certification
Food Safety Supervisor
Extracurricular activities
I am very active in sports. Soccer is my passion. I have been playing soccer since I was 4years old. Since I was 12 years old I have been part of of the Melbourne City Academy. Currently playing in the senior academy.
During my time at Carey Grammar, I was selected to play soccer in the Carey First Soccer team. I have also represented Victoria in soccer Nationals, in U12, U15 and U16 age group.
Leadership
- - Communications Leader Boroondara Park Primary School
- - Junior School Council Representative several years
- - Vice-Captain- Carey First Soccer 2024
Timeline
Customer Service
Lucky Corner
06.2020 - 11.2024
Bachelor - Business Sports Management
Swinburne University
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