Summary
Overview
Work History
Education
Skills
Languages
Awards
References
Timeline
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Joseph Youssef

South Morang,Victoria

Summary

Second-year engineering student, highly motivated and ambitious. driven professional with a track record of accomplishments in sales and customer service. experienced in retailing, managing stock, and guaranteeing outstanding customer service. demonstrates exceptional product knowledge development and customer demands comprehension to guarantee a positive client experience. I want to use my skills to help you fill the position on your team. I can be counted on to support your team in reaching its objectives as I am often recognised by my colleagues for my innovative ideas.

Overview

3
3
years of professional experience

Work History

Retail Sales Assistant

Connor Clothing
Greensborough
03.2023 - 04.2024
  • Greeted customers and engaged in conversation to assess needs
  • Handled difficult customer situations calmly and professionally, resolving issues in an efficient manner
  • Cleaned and organized sales floor in accordance with company merchandising standards
  • Explained products and services to help customers make informed decisions
  • Communicated promotions and advertisements to customers.

Restaurant Waiter

Billy's Junction
Mernda
- 12.2021
  • Performed opening and closing duties such as setting up the dining area, restocking supplies, cleaning dishes and silverware
  • Promoted teamwork by assisting other waiters in ensuring outstanding guest service
  • Worked closely with kitchen staff to ensure that orders were prepared correctly according to recipes.

Trade Assistant

Savior For Glass
South Morang
05.2021 - 07.2021
  • Assisted with preparation of materials for trade operations, including measuring and cutting tools and raw materials
  • Performed basic maintenance duties on equipment, such as lubricating parts or replacing worn items
  • Set up scaffolding, ladders and other necessary structures according to safety protocols.

Education

Bachelor Of Engineering (Mechanical Engineering) (Honours) -

RMIT University
Melbourne
10.2026

High School Certificate in VCE
09.2022

Skills

  • Cash Handling
  • Product Cross-Selling
  • Sales Expertise
  • Stock management
  • Attention to detail
  • Product knowledge
  • Problem-solving
  • CAD Drafting
  • Persuasion techniques
  • Negotiation
  • Following Direction
  • CAD modeling
  • Quality Assurance

Languages

  • English, Native
  • Arabic, Intermediate

Awards

  • Academic Excellence (Physics) Units 3&4 (2022)
  • Endeavour Award (Physics) Units 3&4 (2022)
  • 100/100 Grade in CAD Design of Space Rover

References

References available upon request

Timeline

Retail Sales Assistant

Connor Clothing
03.2023 - 04.2024

Trade Assistant

Savior For Glass
05.2021 - 07.2021

Restaurant Waiter

Billy's Junction
- 12.2021

Bachelor Of Engineering (Mechanical Engineering) (Honours) -

RMIT University

High School Certificate in VCE
Joseph Youssef