Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Josephine Frew

Merimbula,NSW

Summary

I am very interested in starting a career in this field. Although I have not had any experience in the area I am wanting to begin and would like to be considered for any vacancies that you have available. I do have life experience so I believe that this would be of great value to your team.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Supermarket Worker

Woolworths
Merimbula
10.2020 - Current
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
  • Provided excellent customer service by responding promptly to inquiries and complaints.
  • Assisted in selecting items according to customer preferences.
  • Secured and stored items until customer pickup.
  • Assisted teammates with daily tasks during peak periods.
  • Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
  • Trained in first aid and CPR for emergency situations.

Bistro Leading Hand

Club Sapphire Merimbula
Merimbula
05.2012 - 10.2020
  • Ensured effective and efficient daily operations of the bistro.
  • Supervised, trained and mentored staff members to provide excellent customer service.
  • Coordinated with kitchen staff to ensure timely delivery of meals according to menu specifications.
  • Monitored cash register transactions and ensured accurate reconciliation at the end of each shift.
  • Directed and supervised bistro staff, ensuring efficient operations.
  • Resolved customer complaints in a timely manner.

Assistant Manager

Bucking Bull
Joondalup, WA
05.2007 - 04.2012
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved conflicts between team members in an effective manner.
  • Managed customer service inquiries and complaints in a timely manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Some College (No Degree) -

Bayswater High School
Bayswater, VIC

Skills

  • Stock Rotation
  • Merchandising abilities
  • Point of sale systems
  • Health and safety compliance
  • Food Preparation
  • Payment Processing
  • Cleanliness and hygiene
  • Customer Service
  • Punctual and Reliable
  • Food safety understanding

Affiliations

  • Cooking
  • Gardening
  • Reading
  • Meeting new people

Certification

  • First Aid Certificate
  • RSA

References

References available upon request.

Timeline

Supermarket Worker

Woolworths
10.2020 - Current

Bistro Leading Hand

Club Sapphire Merimbula
05.2012 - 10.2020

Assistant Manager

Bucking Bull
05.2007 - 04.2012

Some College (No Degree) -

Bayswater High School

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Josephine Frew