Summary
Overview
Work History
Education
Skills
Timeline
Generic

Josephine Jagers

Hornsby,NSW

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Can also answer inquires for customer through phone communication.

Overview

25
25
years of professional experience

Work History

Kmart Hornsby

Kmart Hornsby
08.2019 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanour and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Cleaning Supervisor Leading Hand

Serco Sodexo Defence Services
01.1999 - 04.2006
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • supervision of cleaners on the base
  • weekly inspections with Navy personnel
  • ordering of stock and linen
  • Daily inspection of cleaners work to make sure it was up to standard
  • Weekly OHNS inspections on the base
  • Regular interaction with defence personnel on behalf of contract and company

Education

No Degree - Hospitality

TAFE Victoria Seymour
Seymour, VIC
05.2011

Skills

  • Excellent People Skills
  • Conflict Resolution
  • Product and Service Sales
  • Shrinkage Prevention
  • lost and theft prevention
  • Sales and Marketing
  • Stocking and Replenishing
  • Guest Relations
  • Answering Customer Questions
  • Restock Shelves
  • Folding Clothes

Timeline

Kmart Hornsby

Kmart Hornsby
08.2019 - Current

Cleaning Supervisor Leading Hand

Serco Sodexo Defence Services
01.1999 - 04.2006

No Degree - Hospitality

TAFE Victoria Seymour

Similar Profiles

CREATE PROFILE
Josephine Jagers