Summary
Overview
Work History
Education
Skills
Timeline
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Josh Celestino

Fraser Rise,VIC

Summary

Proven performer with Menzies Aviation, adept at handling high-volume luggage with efficiency, ensuring timely flight operations. Demonstrates exceptional teamwork and collaboration, alongside strong attention to detail, contributing to enhanced customer satisfaction and operational excellence. Skilled in facility cleaning and technical support, driving significant improvements in workplace safety and service delivery. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

2
2
years of professional experience

Work History

Retail Worker

BWS
06.2023 - Current
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Streamlined inventory management for improved product availability and reduced stock discrepancies.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.

Baggage Handler/Ramp Agent

Menzies Aviation
01.2023 - 05.2023
  • Maintained clean, orderly work environment free of hazards by staying within OHS rules and regulations.
  • Loaded passengers' property onto appropriate aircraft by collecting, sorting and checking baggage tags against flight lists.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Working Shift work hours (Early mornings, Overnight)

Team Member

Ollies Chicken
06.2022 - 11.2023
  • Contributed to team success by Efficiently completing tasks within a certain timeframe.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Education

Bachelors of Computer Science - Artificial Intelligence

Swinburne University of Technology
Melbourne, VIC
03.2025

High School Diploma -

Catholic Regional College
Sydenham, VIC
10.2022

Skills

  • Sales Expertise
  • Stocking and Replenishing
  • Technical Support
  • Facility Cleaning
  • Attention to Detail
  • Teamwork and Collaboration
  • Clear Communication
  • Following Instructions

Timeline

Retail Worker

BWS
06.2023 - Current

Baggage Handler/Ramp Agent

Menzies Aviation
01.2023 - 05.2023

Team Member

Ollies Chicken
06.2022 - 11.2023

Bachelors of Computer Science - Artificial Intelligence

Swinburne University of Technology

High School Diploma -

Catholic Regional College
Josh Celestino