Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Josh Fonua

Melbourne,VIC

Summary

Motivated Team Lead and store assistant possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

Overview

7
7
years of professional experience

Work History

Store Assistant/Relief Manager

Aldi
07.2022 - Current
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Resolved customer complaints professionally, turning negative experiences into positive outcomes.
  • Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.

Team Leader

Flavour Makers
04.2017 - 06.2022
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Delegated daily tasks to team members to optimize group productivity.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
  • Conducted inspections of equipment before, during and after shifts to prevent project delays and resolve issues.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Recommended and executed improvements for production and product quality.

Education

High School Diploma -

Wesley College

Skills

  • Teamwork and Collaboration
  • Attention to Detail
  • Documentation and Reporting
  • Evaluating Employee Work
  • Goal Setting
  • Issue Resolution
  • Giving Constructive Feedback
  • Problem-Solving
  • Team Supervision
  • Performance Evaluations
  • Quality Improvement
  • People Management

Reference

. Mohammed Ibrahim

. Section Manager/ Batching section- Flavour Makers

. Contact Details: 0422020902


. Ben Robertson

. Quality Control Leader

. 0432091441


. Bec Costa

. Duty Store Manager/ Aldi

. 0452338515

Timeline

Store Assistant/Relief Manager

Aldi
07.2022 - Current

Team Leader

Flavour Makers
04.2017 - 06.2022

High School Diploma -

Wesley College

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